Indigo Airlines — Poor food provided - found very near to expiry after taste not good

Address: 493196

PNR T7C8PY
Delhi to Raipur date 29.03.2017
Against prebook Meal, I have asked Rajma Chawal & Soup.

I found Rajma chawal taste very odd also not absorb water added by staff before serving(after 8 Min).
On checking I found it was packed in Oct 2016 Batch RC.

Indigo staff was informed, but no complaint book provided only offered to give feedback.
Also a mind blowing reply by head of staff that 20 days are still left to being expired.

I feel Feedback & Complaint are Different. If I want to complaint for compensation where should I go? pl inform & compensate.
People claim for a 5 Rs. Road side tea too. but we can't in Indigo Is that so?
Is the indigo staff only there for a decent chat. and provide feedback form?
Was this information helpful?
No (0)
Yes (0)
 
Add a Comment

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    IndiGo
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    53%
    Complaints
    5623
    Pending
    12
    Resolved
    2887
    IndiGo Phone
    +91 12 4435 2500
    IndiGo Address
    Level 1, Tower C, Global Business Park, Mehrauli-Gurgaon Road, Gurgaon, Haryana, India - 122002
    View all IndiGo contact information