[Resolved] Indigo Airlines — postponement of flight

Rajesh Mahadevan

from Chennai, Tamil Nadu

Mar 29, 2018

Address: Bangalore, Karnataka, 560032

We booked a ticket by 6e 266 flight to travel from b'lore to hyd on 29 march 2018.
After reaching airport we came to know the flight was rescheduled 3 times 7 30, 8 05 and latest 8 55am.
Nobody from indigo is giving proper reply.
Passengers are facing severe difficulty.
At least they need some proper head to answer their queries. Indigo should give proper attention to this.

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Apr 29, 2018

Complaint marked as Resolved

IndiGo customer support has been notified about the posted complaint.

Verified Support

Mar 29, 2018

IndiGo Customer Care's response Hi Rajesh,
We regret to hear about the experience on flight 6E 266 from Bengaluru to Hyderabad on 29th March 2018.
We understand that there was a brief delay in the departure of the flight and sincerely apologize for the inconvenience caused to you. We understand how delays can impact our customers and therefore we make every possible effort to minimize such delays and offer our customers an on-time and hassle-free flying experience.
Our operations dependent on various factors which determine our on-time performance like airport infrastructure, runway availability, air traffic etc. These factors can contribute to delays which are beyond our control. We would like to inform you that flight 6E 266 was delayed due to runway restriction at Hyderabad Airport. Further, we would like to assure you that we have shared your feedback with our Bengaluru airport manager to ensure that the concerned staff member is counseled.We do understand how inconvenient this could be, but we would highly appreciate your understanding and patience in such situations.

We look forward to serving you on board soon.

Regards,
IndiGo Team

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Comments

Prakashkaliyan

from Chennai, Tamil Nadu

Mar 30, 2018

Hello, I have Problem please help me,

One Persons call for me, Indigo job in IT engineer vacant available, So if you want job bay in amount Rs.45000, indigo job above details true or falls

IndiGo Customer Care's response, Mar 30, 2018

Verified Support

Hi Prakash,

We would like to clarify you that IndiGo does not engage in any unauthorized person or mediator to secure an appointment of a candidate desirous of securing a position with IndiGo. All appointment and recruitment related work are handled by genuine and authorized officials of the Human Resource Department of IndiGo at its Gurgaon office or any location officially designated by authorized officials of IndiGo. We do not indulge in the practices of collecting any processing/ enrollment fees from job aspirants/candidates.
We would suggest you please visit our Careers website and upload your resume at http://bit.ly/2xLBuer
If your resume gets shortlisted you will be contacted by IndiGo’s recruitment team.

Regards,
IndiGo Team