Indigo Airlines — pre-booked meal not served

Address: New Delhi, Delhi, 110018

I had booked a ticket for my journey from imphal to guwahati. The journey date was 3rd september, 2017 in flight no.: 6e 187.in the booking i have added services as pre-booked meal and pre-reserved seat for my itinerary.

After boarding the plane and when it comes for meal serving i was told that the meal will not be provided for this booking as the flight duration is only 50 minutes and instead of meal i can get only cookies. I told to the flight attendant that i can not take cookies as i am a diabetic person. I requested that give me the meal i will have it when i will de-board the plane. But the flight attendant (Ms. Priyanka) was so rude that she refused to accept any of my request.

My concerned is if it is their rule that they are not providing meal for 50 minutes flight then why their website allowing to book the meal for that. And if it is booked and when i requested to give me i will have is after getting down to the plane then why they have not accepted that too. I have paid for that. It was my right to ask about my meal.

K. James
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