[Resolved] Indigo Airlines — property not reached from hyderabad

[Resolved] Indigo Airlines — property not reached from hyderabad

P Panda Subhash from Lucknow, Uttar Pradesh May 24, 2018

Dear sir, my property irregularities report no - lodged on 14/05/18. The phone no given [protected]/63, to me but no one is responding to the no. I am waiting at the hotel at vanaras. Authorities told me to collect my luggage from vanaras but no one is taking the calls. Please help me. Mytticket no - gg4rjq dated 24/05/18. Vanaras india. [protected]. Was this information helpful? No (0) Yes (0)
Jun 24, 2018 Complaint marked as Resolved IndiGo customer support has been notified about the posted complaint. Verified Support May 24, 2018 IndiGo Customer Care's response Hi Subhash, We are in receipt of your concern via email. Please be rest assured that our team will revert to you with an update at the earliest. Regards, IndiGo Team
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Roshni Bharambe

from Bengaluru, Karnataka

May 25, 2018

6E 6128 flight is delayed by almost 1:30 hour. in this time i should reach to mumbai.no one is telling us the reason for delayig. please understand we should have few urgent work and this kind of delay we can not afford especially when weather is not a problem.

IndiGo Customer Care's response, May 26, 2018

Verified Support

Hi Roshni,

We sincerely apologize for the inconvenience caused to you due to delay in flight 6E 6128 from Bengaluru to Mumbai on 19th May 2018. We would like to inform you that flight was facing consequential delay due to Air Traffic Congestion at the Mumbai airport. Please note that Air Traffic Congestion is beyond our control. Also, delay reason has been notified via SMS on the registered mobile number.
We recognize the importance of maintaining our flight schedules and assure you best of our efforts to eliminate or minimize the causes of delay, which are within our control. We do realize the impact of a flight delay on the convenience of our passengers. We highly appreciate your patience and understanding in such situations and look forward to serving you on board soon.

Regards,
IndiGo Team