[Resolved] Indigo Airlines — pune thiruvanthapuram flight 14 june 2018

suprita kalra

from Mumbai, Maharashtra

May 27, 2018

Address: 411040

Website: indigo

T am dr suprita kalra from pune and i am booked into your pune thiruvanthapuram flight 14 june 2018, k6v6qb. I had booked the tickets for a short holiday there with my family including my 7 years old son,
Due to the nipah virus epidemic currently in kerela i am forced to cancel my tickets. The airlines however wants to charge all 3 o[censored]s for both going there and coming back, making me lose lots of money.
Sine the above circumstances are beyond anyone's control and totally unavoidable i will request you to process my tickets without so much loss to me, thanks and regards

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Jun 29, 2018

Complaint marked as Resolved

IndiGo customer support has been notified about the posted complaint.

Verified Support

May 29, 2018

IndiGo Customer Care's response Hi Suprita,

We tried contacting you multiple times on the registered mobile number but the number was not reachable. Kindly share a convenient time along with an alternate mobile number so we may speak to you on this.

Regards,
IndiGo Team