Indigo Airlines — questionable credibility

Address: Bangalore, Karnataka

>Hi, This is Rishi Anupam along with my wife Usha Khurana was supposed to board flight at 3:15 today from delhi to bangalore. We had some extra luggage which was not considered ok without payment. I call to my brother & returned few extra luggage to him. It took time thus we missed our flight. We pleaded to staffsvto board the flight. But we were not allowed. All were in non cooperativearative mood & lots of fuss was created unnecessarily. During that time nobody infomed us that if we will not pay for extra luggage then flight is on time & we can miss our flight.when time passed then they said time is over for this flight. & we have to book it in other flight. Next flight wasaround five. Nobody helped us to short out our problem.we called again our brother & handed over rest of extra luggage. Due to this we missed flight which was scheduled at five.finally we booked seat in 6E 107.which got delayed & started at 8.this way we are losing the amount of 10300.00 bucks unnecessarily as well as left with no options but losing time, money and energy altogether.I can see almost 10 seats vacant in the flight.Even then the cost was too high for the ticketd. I therefore request you to kindly refund our money at the earliest if not the time and energy wasted. Thanking you. Rishi Anupam.