[Resolved]  Indigo Airlines — rectification of registered email id and issuing travelling certificate regarding

Sir/madam
I had travelled on dated 26/12/2015 from delhi to srinagar by indigo flight no.6e-551 whose pnr no. Was uycl5g. And passengers name were
1 mr. Virendra kumar rangari
2. Mrs. Jyoti rangari
I need a travelling certificate for the travelled flight. As i talked for this in your customer care toll free number where i was informed that my registered email id was [protected]@gmail.co in your record which is incorrect. So, i request you to rectify my correct email id as [protected]@gmail.com.
I am in continuos contact with your grievance guiding authority since 9/2/2018. And their information helped me how to get through it. As i need travelling certificate for the travelled flight of above mentioned details, so please rectify my email id as soon as possible. It is for your kind information and necessary action please

Virendra kumar rangari
Rajnandgaon c. G.
[protected]
[protected]
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Mar 17, 2018
Complaint marked as Resolved 
IndiGo customer support has been notified about the posted complaint.
Feb 12, 2018
Updated by indigo2015
I was traveled on dt.26/12/2015 from Delhi -srinagar, my PNR NO. was UYCL5G
and i wants a travel certificate as same. so i wants a rectification in my registered email [protected]@gmail.co rectification by [protected]@gmail.com, so kindly rectify in my email id.
Verified Support
Feb 14, 2018
IndiGo Customer Care's response
Hi Virendra,

We truly understand your concern.We believe You were in touch with our customer care team and they have requested to write to us at customer.[protected]@goindigo.in for travel certificate as the date of travel is past 18 months old.

Kindly let us know in case any further assistance is required.

Regards,
IndiGo Team
 
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