Indigo Airlines — Refund after cancellation

Address: Bangalore, Karnataka

Hi,

I have cancelled the indigo flight in airport as the flight was delayed that day.My PNR No is F4QNNS.At the time of cancellation the person at airport told me that you will get a full amount as refund.

Since I have booked my ticket from goIbibo I contacted them to check my refund status and they said that ticket is not cancelled and it is showing no show.But with me I have the boarding pass where he clearly cancelled it.How come it is possible that i have cancelled the ticket and it is showing no show.

Please find the attached copy of ticket and boarding pass and let me know the refund status.


Thanks
Jaicky