[Resolved] Indigo Airlines — refund amount of flight cancelled due to weather
S
Snehlata tigga
from Noida, Uttar Pradesh
May 14, 2018
6E-421 delhi to ranchi dt 14 may 2018was cancelled as as informed through msg. I have not received flight reshedulement msg, that too is confirmed from your side. I requested to accommodate in another flight but then also there was not a proper response. It was informed by madam depti( customer care) that your whole amount will be refunded, during conversion between 7.15 to 8.15 am. Please refund ticket amount
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Jun 15, 2018
Complaint marked as Resolved
IndiGo customer support has been notified about the posted complaint.
Verified Support
May 15, 2018
IndiGo Customer Care's response Hi Snehlata,
We understand your concern. As checked, our customer care team is already in touch with you in regards to the raised concern. Kindly let us know in case further assistance is required.
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