On 30 jan, i tried to book a ticket for my wife amrita through indigo mob app. At the last stage on payment gateway the booking declined however an amount of rs 2641/- deducted from my bank account. Further i called up indigo cc and they replied that booking could not get through. However i received a email from cc avenue confirming my payment. Request resolve the issue and arrange refund at the earliest. Also confirm me through mail. It is a very pathetic experience while using the new age technology and a android app service provided by a leading aviation solution like indigo. Was this information helpful? |
We regret that. Kindly share the screenshot of the cc avenue number generated so we can have this investigated.
Regards,
IndiGo Team