[Resolved]  Indigo Airlines — refund

Address: 122001
Website: www.goindigo.in

Hi my name is chaman kadam, my pnr no. Is m6l6tb indigo flight 6e6698 from pnq to del on 5th of feb 2018 has been cancelled by you and my refund of money is not processed till yet.
I talked to mukesh on 3rd of feb and confirms my cancellation of flight and ask for the refund and he assured me of getting rs2600 refund in bank account in 1 week but my money has not been refunded. When i called indigo to enquire about the same they told me that flight was not cancelled and you will not get the full amount. What do you think i am fool. I am attaching the message which you sent me for the cancellation, i need my full money back or be ready to face the media and legal actions.
I am regretted that i have booked my flight from indigo
Shame on you
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Mar 22, 2018
Complaint marked as Resolved 
IndiGo customer support has been notified about the posted complaint.
Verified Support
Feb 19, 2018
IndiGo Customer Care's response
Dear Mr. Kadam,

Thank you for taking out time to communicate with us.

We got this checked with our concern department. As per your preference refund has been already initiated
from our end and will take 7 working days to reflect in the same card used for making reservation.

Please let us know in case any further assistance is required.

Regards,
IndiGo Team
 
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