Indigo Airlines — Refund /cancellation

Address: Jaipur, Rajasthan, 302019

Website: www.goindigo.in

Hi,
I have booked 2 tickets from Ranchi to jaipur pnr is VDSZ6Q, out of which 1 requested for cancellation PNR is ADPTUA.

I got the msg of refund of Rs. 392, however ticket costs rs. 2650 each. How come the policy of refund should be so unfair that you deduct approx 90% of amount as an cancellation charge. this kind of policy force a person to travel anyhow despite of having work and emergency.

I have used indigo for the first time but not satisfied with the policies at all.

Thanks,
Radha Rani