Indigo Airlines — Refund issue

R Amit Pal

from Bengaluru, Karnataka

May 1, 2017

Address: 560077

My dad missed the flight 6E 713 PNR number A9P1VM on 25th April 5:00 Am because of inefficiency of your employees at Bengaluru Intl airport. He was told to take next
Flight on the same day, and he was told that he will get refund of the ticket charge which he missed flight of. The fare of that tickets was around 3600. As my dad was told that he has to do nothing for refund, that amount will be credited to bank account from where the amount was used for booking.

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May 01, 2017

Updated by R Amit Pal My dad missed the flight on 25th April 5:00 Am because of inefficiency of your employees at Bengaluru Intl airport. He was told to take next
Flight on the same day, and he was told that he will get refund of the ticket charge which he missed flight of. The fare of that tickets was around 3600. As my dad was told that he has to do nothing for refund, that amount will be credited to bank account from where the amount was used for booking.