Indigo Airlines — Refund my money due to reschedule the flight

Address: 560092

Website: goindigo.in

PNR Number: CY9RRW
Indigo Airlines
6E-433
31 Oct, 10:35 hrs
Bangalore (BLR)
31 Oct, 13:00 hrs
Kolkata (CCU)
2hr 25m
Non Stop
Economy

I am writing this mail to inform you that I booked a ticket on 18 Jun '16 and the flight departure time was 10:55 hrs but now you have rescheduled the timings 10:35 hrs which is not at all suitable as per my schedule.

please note that I booked this ticket well in advance because i have very hectic schedule that day and I can not bear this time reschedule. Same day morning I have a family function in my home and I have already schedule my time a minute to minute and now you given me such surprised that is now impossible for me to manage.

Requesting you to refund my full booking amount so that i can book flight as per my schedule.

I already discussed the same with your customer care and told him my problem and they told that we will definitely refund the full amount and asked me to drop mail on this email id.
Looking forward to your best services as always.

Thanks.

Regards,
Govind Kumar Sharma
Mob: [protected]
email: [protected]@gmail.com