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Indigo Airlines — Refund of debited amount

Address: New Delhi, Delhi, 734001
Website: goindigo.in

I have book air ticket from bagdogra to pune in indigo flight scheduled to departure from bagdogra at 6:05 pm for 20 April. The amount of Rs. 14352 was deducted from my sbi account on 10 march through transaction ID IU[protected]. I again tried to book the same flight on 14 march and the amount of Rs. 12592 was debited from my sbi account through transaction ID IU[protected]. But both the time no ticket was generated and I have not received any refund till date.
Kindly do the needful.
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Comments

I booked a air ticket from Banglore to Guwahati.I received the transaction id
999320248236201703090441 for INR 3868 from the company.
However, there is no information about my ticket. What is the present status of my booking.what I do to track my status of booking .
please mail my present status.
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