[Resolved] Indigo Airlines — refund of money for failed transaction

Rohit Aryan

from Bhubaneshwar, Odisha

May 23, 2018

Address: 737102

I tried booking a ticket from guwahati to delhi on 18th may 2018 but the transaction, amounting to rs 8694 for two person with booking ref. Udh6qq, flight no 6e 558, has failed. I was subsequently informed by the customer care about the failed transaction. However my money has been debited from my account number.

Kindly refund my money as it has been about a week since my transaction failed.

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Jun 26, 2018

Complaint marked as Resolved

IndiGo customer support has been notified about the posted complaint.

Verified Support

May 24, 2018

IndiGo Customer Care's response Hi Rohit,

We regret the inconvenience caused. We would like to inform you that in case of failed transaction amount will be refunded within 7-10 working days.

Regards,
IndiGo Team