Indigo Airlines — Regarding air ticket cancellation charges

Address: 122002

Website: www.goindigo.in

Dear sir,

I have booked an air ticket of indigo airlines from ahmedabad to goa & return via make my trip on 17.04.2016. As per the schedule i have booked 4 tickets of indigo for 21.05.2016 from ahmedabad to goa. On the return journey i. E. Goa to ahmedabad, instead of booking for 25.05.2016, by mistake i have booked for 25.06.2016. On the day of booking the tickets are refundable.

On realization of wrong booking, i have cancelled the 4 tickets of indigo airlines from goa to ahmedabad on the same day and that too within an hour.

Though the tickets were refundable, make my trip has informed me (Via e-mail) that there is an airline cancellation charges levy by indigo airlines of rs.2, 250/- per passenger (Total rs.9, 000/-), which is not refundable.

You are requested to inform me about the cancellation charges levied by the indigo airlines for the cancellation of the flight booking. The details regarding my booking is here below;

E - mail id: [protected]@yahoo.In
Make my trip booking id: nf[protected]

Please revert if any more details are required.

This to inform you that one of my friend, has booked the same tickets from goibibo, and the same were cancelled later, he got the 100% refund amount.

Regards,
Pratik joshi
[protected]