[Resolved]  Indigo Airlines — Request for refund against cancelled flight during lockdown as the payments has not been received- reg.

Address:Level 1, Tower C, Global Business Park, Mehrauli-Gurgaon Road, Gurgaon – 122 002, Haryana, India.

I booked one (1) ticket in my name MR.SHRAWAN NARAYAN RAIKWAR on 19 February, 2020 of Indigo Airlines for the stations from Srinagar( SXR ) to Amritsar( ATQ ) vide PNR/Booking reference number - KLVMHQ, which was to be travelled on 14 May, 2020 through flight number - 6E 478 (A320).
However, flight had been cancelled due to lockdown and I have been provided with the credit shell valid for one (1) year instead of full amount of refund.
Due to some unavoidable reasons, I am unable to travel in the aforesaid period of one year.
So, I request you to kindly refund the full amount of payment for the abovementioned cancelled flight.
Thanking you in anticipation.
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Aug 6, 2021
Complaint marked as Resolved 
IndiGo customer support has been notified about the posted complaint.
Verified Support
Dec 09, 2020
IndiGo Customer Care's response
Dear Mr Raikwar,

We request you to please confirm your registered email address and contact number via private message, so we may assist you further.

Regards,
Team IndiGo
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