[Resolved]  Indigo Airlines — service

Address: 799001

Website: nil

1. On[protected] morning i had a flight from delhi to agartala via kolkata scheduled at 13. 05 booking reference number is nf[protected]. Total cost of the ticket was 7884 /- (Indigo flight dated on[protected] a. D. Vide pnr no - ny29py, flight no - 6e - 921 and the complainant was scheduled for the flight from delhi to agartala via kolkata scheduled at 13.05 vide booking reference number is nf[protected]

2. I reached the delhi airport domestic service at around 07:30 and reached the baggage screening area at 10:40and after baggage screening the complainant duly received the boarding pass on the face of the valid ticket and id proof..

3. After baggage screening i have received the boarding pass vide pnr no - ny29py, flight no - 6e - 921, sequence 85, class - n, departure time - 13. 05, seat no - 16 d.

4. My boarding pass was issued and i reached the counter for security check.

5. At around 12:00, p. M i reached just before the gate no - 7b for boarding the flight.

6. At about 12:30 pm the staffs a the gate no - 7b told me that i will not be allowed to board in the flight as the flight door is closed.

7. The staff at the gate no - 7b told me that, my baggage has been taken to the flight and i should collect the baggage within 60 minutes.

8. The staffs could not give any satisfactory reply why i am not allowed to board on flight after issuance of the boarding pass.

9. I tried to meet the manager or someone but no one shown any decency to enquire the matter.

10. I have an important meeting at kolkata and due to miss the flight i have sustained loss and injury. I tried to lodge my complaint but they refused to take any complaint.

11. The authority refued to refund me the money for my ticket.

12. Without finding any alternative i had to book another flight on the next day on[protected] at 5.55 am morning and i have to spend rs 11231/- + rs 5620/- = 16851 for the ticket from delhi to agartala via kolkata by spice jet.

13. Having no other alternative i have to stay at nearby hotel namely plaza premium lounge delhi airport and stayed ther for the night and i had to pay rs 5620/- for the night.

14. On the next morning at about 8.00 am i reached at kolkata..

After reaching at kolkata, became seriously ill and after reaching at my home town agartala i became hospitalized due to mental shock and agony.

Evidence:

1. I have boarding pass with seal 26th march

2. Cc tv footage which i will try to get from delhi airport

Please compensate me at the tune of rs 2, 00, 000/-