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Indigo Airlines — Staff related at bengaluru airport

Address: 400079

At the boarding gate, ms armin and mr nilesh m, snatched by laptop bag with a rude tone claiming that aircraft is new and limited cabin baggage space, so i cannot carry my laptop bag in the cabin. How do i carry my laptop or who is responsible for the bag if i check in... The answer i received with a rude note that i must carry the laptop in hand and indigo wont allow my laptop bag to carry in cabin... I requested that passengers carrying suitcases to shift them to check in... Instead i was threatened by armin/nilesh that if i continue arguing, he will offload me and put me to police.. My copassenger requested me to keep silent else indigo can do anything... My baggage tag # is 653083... I have clicked photos of the cabin bagagges allowed while keeping me helpless to carry my laptop in hand... This is disgusting and unjustified gross violation of consumer protection and rights by indigo ground staff... This showcase will always keep me the least preferred airlines to travel as a corporate client and will also report to my travel agent cwt. Should you require any images, please feel free to revert, i can post the cabin baggages those were allowed and put me stranded with threats by ground staff. Regards basab
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I and my brother had booked ticket from Bengaluru to Jammu a month back and due to some unavoidable reasons we had to cancel it.The refund of nearly 8000 had to be refunded to our accounts which is not yet been done, it has been more than 20 days now!! We want our money back at any cost. PLEASE DO THE NEEDFUL.
Thank you.
Reply
Dear Sir/ Madam,

I was about to board Indigo 6E-375 (PNR # K7BZYY) from Kolkata to Bhubaneshwar. Unfortunately

the Security Systems found my car jack Rod was in my Laptop Bag and as the

Security refused, one of your Ground Staff named Mr. Pathi Kirrt at Kolkata Airport

helped me to keep the tool in their control and as i was returning on the same

day by6E- 598.

Even Though i couldn't collect the tool but the cooperation and helping shone by

your good ground staff to be appreciated at any cost.

I am so happy and as i am a frequent Airborne flyer i watched that only INDIGO

flights are Taking of in time and Land on time.

Please keep it up and Hats off to you and your Ground and Air Staff Members.

Thanks with regards,

Samuel G Raja

MOB:+91-[protected]
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