Indigo Airlines — Staff rude behavior

thakursatnam

from Mumbai, Maharashtra

Jun 19, 2017

Address: 400701

Website: www.goindigo.in

Hi
I have booked a ticket for indigo 6e 464 and completed my web check in before only and i have reached airport at 8:30 am due to lot of people in line i requested the ground staff to let me clear my luggage and until i reached counter by 8.50 am the staff says you cant board the flight as your delayed.
I would like to if same thing happens from flight authority said like flight gets delayed by 30 minute or 15 minute we would get a message saying sorry for inconvenience but same happens from our end we are not allowed to board the flight. I have been travelling many time in indigo and flight got delayed many times, why is the rule different for us and them.in case a vip is delayed flight would wait but not for common man.

I would like to have my money refunded and would like to address this issue to higher level authority as well.

Regards
Satnam

Was this information helpful?

No (0)

Yes (0)

Related IndiGo reviews

View all 5623 IndiGo Reviews

Comments

Mahalakshmi71290

from Chennai, Tamil Nadu

Jun 22, 2017

I had my flight booked to Delhi on 8th June at 8.15 am.

As per the itenary, check in closes at 7.30. I was waiting in the queue by that time and reached two different counter to get my boarding i was denied.

I didn't have check in baggage also, all I had was hand luggage.

I was allowed to board the flight