[Resolved]  Indigo Airlines — statement for declining to board the flight

I had my visa as well as my passport still i was declined to board the flight. So please provide me an statement for declining to board the flight. I have to show it in my office.

Booking reference : ck8wsr
E-mail: [protected]@outlook.com

Please provide me with some statement or documentation why i was not allowed to board the flight. I'll be very thankful to you.
Thank you
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Apr 27, 2018
Complaint marked as Resolved 
IndiGo customer support has been notified about the posted complaint.
Verified Support
Mar 26, 2018
IndiGo Customer Care's response
Hi Himal,

We regret to hear about your experience. Please allow us some time while we look into this matter. We’ll get back to you at the earliest.

Regards,
IndiGo Team
Verified Support
Mar 27, 2018
IndiGo Customer Care's response
Hi Himal,

We believe that our customer relations team is in touch with you regarding the raised concern. Please be assured that our team will get back to you at the earliest with the best possible resolution.

Regards,
IndiGo Team
 
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