Indigo Airlines — Thank You Indigo for your Shameful Mistake: Phone theft from my bag.

Address: Jaipur, Rajasthan

I had travelled from Jaipur to Mumbai on 23rd June with my family with Go-indigo Airlines. My Airline PNR Number: F77JKM, Flight: Indigo 6E-695. I gave 3 bags at the Jaipur airport (Indigo) check-in point and when I collected my bags at Mumbai airport (from Indigo Counter No. 4), I couldn’t find my cell phone which was in one of my bags! I was totally convinced that the Indigo guys had stolen my phone. The main problem is I have lost all my personal data because of these rubbish indigo guys... Now they are not admitting that it's their fault. They even asked me why I had put my phone in the bag, and that I should open the pockets. They clearly denied responsibility for bags and the interesting thing is that the customer team was saying that “Check each and every pocket of your bag before to leaving airport”... bla bla... I am totally harassed by Indigo Team and they don't have fair policy and good customer support. I will advise my all friends and relatives not to select indigo as your first option. With this incident, Indigo has shown what a cheap/ Shameful / Disgraceful/Irresponsible/ Fake Security System they have..