[Resolved]  Indigo Airlines — the staff is very unprofessional and rude

I had been sitting for my flight to nagpur from pune at 11.40 from 9 am. They made no announcement nor any call for my name. I went at the counter at 11 am and they said the boarding has been closed.
After that they made me feel that i am some derogatory person and insulted me. Neither did they refund my money back. I haven’t seen such unprofessional behaviour from someone this qualified.
Will never travel with indigo again.
Worst experience ever.