Indigo Airlines — though 40 mins were left for flight to depart, they didnt let my wife and kids board flight

Address: Hyderabad, Andhra Pradesh

I have never seen such irresponsive behaviour by any airlines as they did on 28th april 2015 flight no. 6e-151, the flight was to take of by 08:55 hrs and i was at airport by 8:15am it was plenty of time... i requested them a lot. Even the supervisor has taught me he hasnt helped me... on resheduling the asked me 16455/- to pay... they were not even ready to refund... though having 40 mins of time they didnt let me board at plane... my small 2 kids and wife has requested a lot to them... so pooor... i would never forget my bad experience with indigo, there was huge rush at the entry gate of airport.