Indigo Airlines — Ticket cancellation and refund

Address: 560072

Website: [email protected]

Hi,

I cancelled ticket from Indigo airlines from Banglore to hyderabad For that Indigo charged cancellation fees Rs 394 per ticket, that is fine i got agree with that .
But they are not returning the remaining money around Rs.955 saying that they will add it to my account from where I have paid. but i didn't get any refund after cancellation and deducting the cancellation fees.

Please guide how can i get my remaining money back.
Will be very thankful to you.

Regards,
Vijaykumar YM
booking reference J5RCWL
Numeric Booking ID[protected]
date of booking 01/12/2016
date of cancellation 09/12/2016