[Resolved] Indigo Airlines — ticket refund

bhishamsingh

from Dehradun, Uttarakhand

Apr 2, 2018

Address: Haridwar, Uttarakhand

I will not be able to catch my flight of indigo 6e656 (A320) delhi to indore because bus service from haridwar to new delhi suspended due to bharat band. I was supposed to reach in delhi by 3am but roads are blocked and administration is monitoring situation closely. Bus service is not responding to my query regarding journey.
In this case, i am helpless and no fault at my end.

Please arrange full refund.

Booking reference slds4b

Regards
Bhisham
[protected]

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May 4, 2018

Complaint marked as Resolved

IndiGo customer support has been notified about the posted complaint.

Verified Support

Apr 03, 2018

IndiGo Customer Care's response Hi Bhisham,

We understand that this is quite a difficult situation. Therefore, we have initiate full refund in the same travel agency account used for making the reservation. Kindly get in touch with the respective travel agency to claim your refund.

Regards,
IndiGo Team