[Resolved]  Indigo Airlines — ticket refund due to medical condition

My ticket on 11th Feb, 2018 had to be canceled due to my medical condition. I have been diagnosed of Herpes Zoster which is a contagious disease and hence I have been quarantined at home for 2 weeks by the doctor.

Attached is my medical condition pic. Your site is not permitting me to submit my medical certificate for size exceeding 2 mb. Please provide me email id wherein I could send across the medical proof

Appreciate a full refund of my ticket.
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Mar 16, 2018
Complaint marked as Resolved 
Verified Support
Feb 10, 2018
IndiGo Customer Care's response
Hi Kezia,

We wish you a speedy recovery. Request you to please share your Booking Reference/PNR number so we can look into this matter.

Regards,

IndiGo Team
 
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