I booked ticket from paytm and there is not mentioned timing with am or pm and we missed flights. And the service at the airport from indigo was very worst they did not even talk to me properly simply asking money to my family. I wish that this airlines and paytm should close as soon as possible. And for refund very less money and also it takes 7 days. We booked ticket again and lost so much hugh amount. Instead o[censored]nderstanding my situation they did not even help me. Purposely we did not miss out flight.in ticket timing not mentioned with am and pm. I wish i can get my amount.
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Jun 25, 2018
Complaint marked as Resolved
IndiGo customer support has been notified about the posted complaint.
Verified Support
May 25, 2018
IndiGo Customer Care's response Hi Nilu,
This is not the experience we want our customers to have. Kindly share the booking reference/ PNR number so we may look into this.
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