[Resolved]  Indigo Airlines — tickets charged in thai baht instead of inr and that too in tbh the fare charged is exorbitant

Address: Ghaziabad, Uttar Pradesh, 201012

Yesterday night i have booked 4 tickets from bangkok to delhi for 15th april, the fare at the time of booking was showing as 27636 inr, but when i was charged the amount was charged as 27636 thai bhat. Which means double the price fcyqfz. Now i know indigo will say that i had not checked for the currency while booking, but that's not the case as i have checked the case and have checked the price on makemytrip, indifo and easemytrip and on all the website same price was indicated in inr. And if presume that would be the case in thai bhat the ticket cost would have been 15676 thb.in place of it indigo has charged me 27636 tbh which is alomst twice the rate.
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Aug 7, 2021
Complaint marked as Resolved 
Jan 19, 2018
Updated by aseem2609
Issue resolved, Indigo airlines had resolved the complaint in the interest of customer. Thanks
 
1 Comment

Comments

Hi Aseem,

Do let us know if you need further assistance.

Regards,
IndiGo Team

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