Indigo Airlines — Tickets not booked but account has been debited

Address: Lucknow, Uttar Pradesh, 226006

I had tried to book two tickets on[protected] for the journey date[protected] from Lucknow to Bhubneswar, but due to some technical problem of your website I could not get PNR your website showed 'OOPS' message.The mobile number for booking tried is [protected] and email id is [protected]@unionbankofindia.com. In this regard I have sent many emails but still amount not refunded to my account.

For the proof, my statement is attached with this message.
Kindly settle my claim as soon as possible.