Indigo Airlines — Transaction failed and loss of money

Address: Indore, Madhya Pradesh

I have booked my ticket from indigo app. A flight from indore to hyderabad for 15april of Rs 8488/-. But when i got to complete the payment an error got occured. Payment got deducted from my account but no ticket has formed. I am so lost and so upset from your service. You have lost all my believe. I got email from citrus payment gateway.which contains. Merchant Order number: 42a23001be945e3bdbf4a12c949c Citrus Reference Number: CTX[protected] Order Amount: 8488.00 INR Transaction Date & Time: Feb 08, 2015 03:43:39 PM. Aditua soni [protected]