[Resolved]  Indigo Airlines — troubling to customers at mumbai airport

I was having my indigo ticket from mumbai to chennai for 21 dec2017 by 6e229 of 6:10 a. M my booking ref number is oyc27c. I reached the airport at 5 a. M all the way from navi mumbai cbd belapur early in the morning, and at the airport i was in passenger quew for luggage drop then finally when my turn came for dropping luggage the lady said sir your bag cant go in this flight because you are late i was shocked and said how early i should come to airport i am in quew and from 5:05 onwards i am here, she said your suitcase is in big size for that we cant send in this flight it will go in next flight but you can go along with small check in baggage, i said ok i don't mind, after keeping me wait for long time she informed i have to pay the difference for 9:30 a. M flight. I was upset i said you only told the above bag cant go where as my bag was my regular suitcase and weight was also 16 kg. Really stupidness i informed please mention my reporting time on the ticket and then i will agree they were not bothered instead of arguing with them i went search of other airline and found spice jet airline and they informed their flight is at 7:30 a. M i asked them is it possible to accommodate me. They said yes off course lot of time is there they asked me the reason i informed them the matter they also certified this is the purely badmaashi of the the check in staff and suggested me to fight or present the case to duty manager, i spoke with duty manager indigo she also took prestige matter and informed luggage cant go without passenger i have to accompany the luggage and till that time they were ready for checking in small size suitcase. Anyway instead of fighting or arguing with those stupid illiterate staffs must be from badmassah family or useless family or might be unhappy with indigo management. I suffered for extra waiting at mumbai airport but lost entire indigo airways ticket amount and also paid high fare of spice jet airways. And first time i found spice jet airways behavior is much much better then indigo airways staff. And in indigo no one intrested in listening passengers problems. Where as at chennai airport pl see the indigo staff behavior it is very very nice we feel like travelling with indigo if it from chennai. I touch my ears and i take oath i wont use indigo airlines flight from mumbai any more in my life time.