This is regarding unethical behavior shown at patna airport. I had flight 6e 485 from pat to blr on 30/12/2107. The flight got cancelled post issue of boarding pass and a chaotic wait/standing in queue for around 7 hours. I had discussion/argument on same with ms. Shalini an indigo staff of customer service division at patna airport.
She was also the person who was re-scheduling flight at the counter 1 which i found later. I humbly requested for next earliest flight possible be direct or connecting. She gave me only option for a flight of two days later but she gave tickets and booking of next day to couple of people standing after me in queue which showcased a kind of revenge taking behavior and when i enquired about same the response was "i can not do anything, you may do whatever you want". Was this information helpful? |
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