Indigo Airlines — Unfair cancellation rules

Address: 560037

Website: go.indigo.in

We need to transfer a ticket from father to son.Also there are no seats available in the same flight.
We are keen to get the ticket transferred so that full family can travel together. We have spoken to customer care and they are suggesting to cancel the ticket and rebook. We cannot rebook also as it shows no seats available.
Also they are not letting us know the fare difference and also not confirming the seats.

Kindly help us resolve the issue.

PNR
K8UYHC

Thanks
Neha Pandey