[Resolved]  Indigo Airlines — very poor customer service

Address: 15258

Good morning,

Sir/madam

I would like to register a complain about your ground staff at the checking counters in hyderabad. It was very poor customer service leave and not willing to help the customers. I reported before the closing time which is 70 min before the departure time for international flights. But your staff refuse me and other more than at least 10 passengers., this incident was took place on 17th oct, when i was coming back to dubai.

When i request for help the staff starting fighting with me and misbehaving with me in front of all the passenger. He said you reported late.

I have already checked in a day before, they still refused me to take the flight.

I never experienced such a unprofessionalism in my 18 yrs in gulf life.

For reference you can check the out pass book at the counter about the numbers of passengers are from indigo airlines.

I will never in my life again travel with your airline.

I still have my return ticket - pnr - oeew2q. Flight no-6e-26.

Looking forward for your positive response.

Mahmood ali

[protected].

On nov 8, 2017 08:58, "etisalat uae" wrote:
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Mahmood al
Mahmood ali khan
Nov 8, 08:58 +04

Good morning,

Sir/ madam

Sub:- very unprofessional behavior at hyderabad airport on 17th oct hyd - dubai check in counters.

I eould like register a complain about your ground staff at the checking counters. Very poor customer service leave and not willing to help the customers. I reported before the closing time which is 70 min before the departure time for international flights. But your staff refuse me and other more than at least 10 passengers., this incident was took place on 17th oct, when i was coming back to dubai.
I have already checked in a day before, they still refused me to take the flight.

I never experienced such a unprofessionalism in my 18 yrs in gulf life.

Looking forward for your positive response.

Mahmood ali

[protected].