Address: Chennai, Tamil Nadu | Website: www.goindigo.in |
I have so many times raised my query and submitted the complaints through customer care but nobody not response so I have raise the compliant through this portal
My name is Karthikeyan, I have tried to book the ticket from Chennai to Singapore (International flights), when I was booking the pop-up comes that if I pay the 99Rs would "Get vouchers worth Rs. 899 for just Rs. 99", so I was paid the 99Rs and immediately got vouchers (listed without voucher no fyr), after got the voucher I have tried to book the ticket but I cant able to book with those vouchers, again immediately I tried to call the customer care, chat and mail whatever possibilities but I didn't get proper answer from Indigo but I have received the automated mail, in that automail given the link for chat but nobody on chat, after I have include the corporate officials nobody not answer, ok again I have tried to raised the Indigo complaints but in that form not working properly.
I am clearly said that this offer is cheating to customer, also Indigo not ready to response customer, I am not argue for my amount, I am raising here that any other person not tried this options like me
But due to the bad response and poor service, Kindly take the necessary action for this, if anything mistake me please raise I will correct it
I am a frequent traveler in Indigo but I didn't expect this type of poor response Was this information helpful? |
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