[Resolved] Indigo Airlines — wc with escorts

Mukundkumar Patel

from Vasai-Virar, Maharashtra

Apr 30, 2018

Address: 382330

I travelled in 6E823 from AMD TO BLR on 27th April 2018. My PNR is I9IYMS. I had requested for WC with escort on 23rd of September 2017 but I had to wait for escort both the arrival and exit time. There was not any information for WC on check in counter.
I'm totally disappointed for this irresponsible service of indigo. I can't recommend for indigo in future

Was this information helpful?

No (0)

Yes (0)

Jun 4, 2018

Complaint marked as Resolved

IndiGo customer support has been notified about the posted complaint.

Verified Support

May 02, 2018

IndiGo Customer Care's response Hi,

We totally understand the discomfort you must have felt. We believe our team contacted you in regards to the raised concern. As discussed a stern feedback has been shared to be extremely courteous, responsible and sensitive while assisting passengers at the airport. Please be rest assured that we try our best to assist our passengers in best possible manner.

Regards,
IndiGo Team