[Resolved]  Indigo Flight — Boarding pass not allowed for 11 persons

Address: Pune, Maharashtra

Indigo Flight No. E 511, Chennai to pune Booking reference UZ8JYE & VDRCUH We were 11 persons out of them 1 is pregnant lady, 1 heart patient & 3 Childs below 4 years . We reached at 11.06 a.m. But I was not given the boarding pass stating that we are late . Your ground staff was very rude; they harassed me and also misbehaved at the airport. Even after knowing that I have my baggage was security checked. They did not let me check-in. There is no any any co –operative, helping nature in your staff . They have not suggested any other options for me. This was a really terrible and horrifying experience for me and I caused a lot of stress and mental pressure on me as I am a patient of high blood pressure. You are requested to kindly refund my money. Awaiting your co-operative action Vanita