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Indraprastha Gas Limited [IGL] Complaints & Reviews

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Last updated Jun 15, 2024

Complaints 1743

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Indraprastha Gas Limited [IGL]

Complaints recently resolved by Indraprastha Gas Limited [IGL] customer care

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Leakage Adjustment in Bill

Gas smell in whole Street

Instalation of igl gas by digging the pit but digged pit is not filled in despite many emails wrote to local controll room as well

Unwanted calls for non-connection payment

Leakage in PNG Pipe and Connection Not established properly

Most useful Indraprastha Gas Limited [IGL] reviews

Additional Security Deposit Charges in Bill

permanent disconnection of gas

refund of security deposit

PNG Meter running fast

bp number information

Vasundhra Yadav

Additional Consumption SD Amount - unwanted

Featured Indraprastha Gas Limited [IGL] consumer stories

Cheated/forgery - Bill increased three times after new meter installed

Bill paid on 30/06/2021, but still unpaid

Indraprastha Gas Limited [IGL] reviews & complaints page 78

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Address: 201301

Website: igl

Sir, I was residing at W-184, Sector 12, Noida. I submitted my request to IGL, office at GAIL building, Noida on 26.10.2005 for disconnecting my png connection fitted at my residence.. My request was accepted and service No.[protected] was provided to me with an assurance that the connection will be disconnected within 2-3 days. However, the name of the person who was to visit the site is Mr. Rishi. I have spoken to the concerned person 2-3...

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Address: 110019

Website: www.iglonline.net

Dear sir/mam, Iam Gaurav Antil son of RAMRATI ANTIL . BP [protected] mobile: [protected] I would like to inform i was out of India from Dec 2014 to sept 2015 till that date my house was locked and due to which mine electric bill and others waters bill came nil. but mine gas bill on the estimated basis was 3200/ . which i have not used, as a good citizen i paid but i request IGL for re emburse of amount . Kindly advise and help. Thanks...

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Address: 201310

Website: www.iglonline.net

I am living in rented accommodation in AWHO, Greater Noida. Our landlord has got PNG installed in the house last year. We are using this facility but no bill has been generated till now. I have tried calling all the numbers listed in IGL website but there is no response from amny of them. i have also written mails at the addresses, '[protected]@igl.co.in' and '[protected]@igl.co.in' but got no response. I have had some contact on the billing...

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Address: 600092

Sir: I am fed up with IGL attitude and their non-customer oriented behavior is causing lot of tension for this senior citizen aged about 67 years. I had to leave Delhi and in Chennai now. I have got the above connection in my name. I have paid their estimated invoice upto meter reading 786.91 vide their invoice no.[protected] dated 28/2/2015 for Rs.853.72 which was paid in time and they have acknowledged receipt of this payment in their...

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Address: New Delhi, Delhi, 110003

Website: http:www.iglonline.net

My BP No is [protected]. I have received a bill of 2458 INR. My only consumption for billing is 16 scm and the bill came for 97 scm. As per the IGL bill, The reading used for billing on[protected] is 337. However, the actual reading on[protected] is 256. The last billing taken was 240 scm. I tried customer care no[protected] but no answer. I have written the emails to customer support but no one cared to reply....

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Address: New Delhi, Delhi, 110018

Website: iglonline.net

I registered complaint on IGL regarding my meter speed. I observed that my meter is running fast and the monthly gas consumption is way higher than my previous consumption. I had used one cylinder per month before I opted PNG connection and that volume used to be more than enough. How my consumption could be higher all of a sudden with PNG connection, that too every month? (It has been four months I got connection and I am getting unreasonable...

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Address: Ghaziabad, Uttar Pradesh

Hi, My reading current is 00030491. Where as estimated unit is 81 which is too much for my consumption. Kindly some one help Im not paying my last bill which is 1006 Rs & 21 rs late fine I paid on 5th august 1288 Rs & now this 1026 Rs No help from this number [protected] ! I am attaching the snap hot of meter dated 7 of october Need your help .. rgds, Sanjeev Singh Manhas Flat no. Saphhire 601 Arihent ambeince Crossing...

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Address: New Delhi, Delhi

Website: www.iglonline.net

Hello This is to bring to the notice of the right authorities the problem we have been facing with the billing since the last few months and after umpteen complaints on your website have not seen any resolution to the same till date. Complaint have been registered on your site on (screenshots enclosed below) 1. May 2, 2014 2. July 16, 2014 3. Aug 27, 2014 4. Sep 25, 2014 5. Oct 13, 2014 The gas consumption is almost nil at...

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Address: New Delhi, Delhi

This was the application I had written to PNG Sir, I had applied for png connection on 14th March 2015, My reference no. is [protected]. Thereafter I deposited the cheque no.689775 on 30/3/2015 which was cleared. I received the BP no. ( [protected]) on 29/5/15. Till date we have not got the installation done at our place, whereby the connections in our neighbouring houses have been undertaken though they had registered days...

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Website: IGL

Bill payment was due on 22 Sept but Bill Amount of Rs.456.25 was paid on 19 Sept. The amount has not yet been credited to my payment history. Consumer Care has been E-Mailed 6 times giving full details of Bank Ref no. Nodal officer was also contacted. App Auth Mr Ashim also been contacted. Mr Rajinder PA of Sh Narender Kumar CEO been reported....

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Address: New Delhi, Delhi

Website: www.iglonline.net

Subject : BP No [protected] – Complaint for Non-Compliance Sir, I have applied for new connection on 21st August, 2015, and waiting for the connection, even after completion of all the formalities. I have contacted your office at RK Puram on 8th September, 2015 for the same and got ticket no [protected]. I had contacted your Push Vihar Office over telephone on 10th September, 2015, after a lot of request over phone. In this process...

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Address: New Delhi, Delhi

Hi, My BP No. is [protected] for Indraprastha Gas Limited. They have created a new portal which is not working and I am unable to pay bill online. Secondly, There was a leakage in the pipeline because of that the bill is not correct. The leakage issue was rectified on 20 sep 2015. Third is that non of the customer support no. is working. Some are incorrect no. and in some numbers nobody is picking up the phone. Even when I tried to...

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Website: www.iglonline.net

I am regularly paying my bills raised against my using png for domestic use . i was out of station for two months of july & august 2015 during which no png was used by me yet i received the estimated inflated invoices for these months.I also received a letter no. IGL/MKTG/OP- 656 Dated 21.07.2015 for overdue outstanding payment of Rs.653.47 towards PNG invoices., though i paid this outstanding amount vide cheque no.024532 dated 03.09.2015...

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Address: Ghaziabad, Uttar Pradesh

IGL connected PNG line in shiv shakti vihar by digging at numerous spots and all borings were left unfilled which now dangerous to the residents, specially to the children & ladies. Incompletion of work is not supported by the residents. Expected to resolve the issue at the earliest....

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Address: Gautam Buddh Nagar, Uttar Pradesh

Dear Sir/Madam, I am a resident of Prateek Laurel Apartments, Sector 120, Noida-201301. I had paid up the security deposit for the IGL connection at the time of possession of apartment on 11/12/2013. The installation of connections happened in my apartment in October 2014. The staff who came to the flat to install were extremely rude and demanded that I get a ladder fit for their size so that they could install the connection. I complained...

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Address: Ghaziabad, Uttar Pradesh

Installations Dear Sir /Mam My name is Pramod Gupta resident of 15/217, Vasundhara, Ghaziabad. I had applied for PNG gas connection in Feb 2013 my BP no is [protected]. After numerous number of call to customer care, there is no response till now. When I call to customer care the person who picking the phone reply that the PNG connection is installed at my house. There is a falls information feeded in the computer. sir, my request...

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Address: Ghaziabad, Uttar Pradesh

Business partner no [protected] dated 11.05.2015 received on 29.05.2015 for amount of 93.26/- to be paid on 01.06.2015. We have contacted many executives to access the password for online payments. The password reset procedure mentioned by the executives does not work so i am unable to make the payment online. Kindly help before the due date i.e 01/06/2015...

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Address: New Delhi, Delhi

FRAUDULENT BILLING.!! for my BP NO.-[protected] I have been receiving bills with negative amounts for past one year and exorbitant amt being charged collectively for entire period sans subsidy benefits... but despite of numerous complaints there has been no response. NO regular meter readings happen ...and even when they do show consumption you deliver negative amount bills with clear agenda of looting customers of there hard earned...

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Address: Ghaziabad, Uttar Pradesh

I have applied for the PNG gas connection on[protected] ad its feasibility test was done on[protected]. I have sent all required documents by DTDC courier (Tracking Number : Z[protected] on[protected] to IGL Bhawan office and documents are delivered on 2-1-2015. Still BP number is not generated even after almost 5 months and no amount is deducted from my account. there is no response from IGL side after so many calls and emails. Details: Reference...

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Address: New Delhi, Delhi

This is get under your notice that I m so pissed of with the way your company customer care deals with customers.they are so rude and unprofessional in dealing with complains and issues and at end they say that if you have so much of problem then please get connection disconnected.and I don't understand companies policies, you take 5 days to remove the instrument and to reset it you need 16 days.16 days to resent the device...a household...

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