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Indroyal Furniture Complaints & Reviews

www.indroyal.com
1.7
Updated: Sep 3, 2022
Complaints 9
Resolved
3
Unresolved
6
So far, so good. Indroyal Furniture is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Indroyal Furniture will keep up the work and continue to help more customers with their concerns even better 🤝
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Non replacement of damaged furniture
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Furniture damaged
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Cheating / 3rd class service / Wrong furniture delivered

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Cheating / 3rd class service / Wrong furniture delivered
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Furniture damaged
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Non replacement of damaged furniture

Indroyal Furniture reviews & complaints(9)

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D
Deepu Issac Martin
from Thiruvananthapuram, Kerala
Sep 3, 2022
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Dining Table

Address: Pattom, Trivandrum, Kerala

I brought a dining table from Indroyal Trivandrum in 2020 and revently I noticed that one of the screws has loosened. I immediately called them and requested them to fix it. I also send them photos of the table and theu assured thay their carpenter will fix it. However it's been 3 weeks and I haven't had any response from them yet. They aren't even picking up my call....
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A
Anilkumaro
Aug 28, 2021
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Cot which damaged

Address: Achutham Madhavam, Edakkad post, Kunduparamba

Baught a cot from Calicut ..now it's damaged...kindly do the needful ....
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A
Anuaravind24
Jul 17, 2021
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Sofa repair

Address: Indroyal, Kalamassery, Ernakulam

I have been contacting the store for sofa repai for last 3 weeks. Response is that they wil call back but we havnt heard from them. My sofa needs urgent repair and need assistance. It was purchased from there in 2016 May...
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N
Nishanth Sibi
from Punalur, Kerala
Feb 1, 2019
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product not delivered

Address: Palakkad, Kerala, 678683

I have ordered for a sofa set on 15/01/2019 at thrissur indroyal showroom. I have give full payment also.
They assured me sofa will be delivered in 10 days. Now its almost 18 days. The showroom manager says now it will take another 2 more days. Hope this will take as aserious issue. My brothers marriage fixation tomorrow in my home. What will i do in this situation.
Thanks
Nishanth sibi
[protected]...
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A
Andrew Pavithran
from Bengaluru, Karnataka
Apr 5, 2018
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delight recliner sofa - product fraudulent

Address: Bangalore, Karnataka, 560047

Have purchased delight Recliner sofa 3+2+1, purchased on 17/12/2016 through Koramangala Royal Oak Furniture.

First Complaint raised on 10/02/2017 through walking in the showroom and manager promised to send customer care officer but not shown up.
Secondly complaint raised through Customer care sight on 20/05/2017 registration number [protected] but again no one truned up both this complaint before the Warranty.
br...
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J
josen
from Mumbai, Maharashtra
Jun 1, 2015
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non replacement of product complaint during its warranty period

Address: Kottayam, Kerala

Since 2012 onwards I complained about the damage of my indroyal wardrobe. Everytime they come and took measurement, thereafter nomore information about that. Now the warranty is over but I want this product replaced with free of cost.Also I felt a very bad experience and service from indroyal...
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A
Arun GT
from Kottayam, Kerala
Oct 31, 2014
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Non replacement of damaged furniture

Address: Kottayam, Kerala

I purchased a dining table with six chairs in april 2014 from Indroyal shop at Ettumanoor, Kottayam, Kerala. One of the chairs broke down in june 2014. Since then I have been contacting them repeatedly. Everytime they say that this chair is imported from Malaysia, hence they dont state a definite time frame. Now it is four months and I think that this is simply a delaying tactic on their part. I want this chair to be replaced at the earliest....
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A
ASHRAF ALI DEBY
from Thiruvananthapuram, Kerala
Aug 14, 2014
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Furniture damaged

Address: Ernakulam, Kerala

Iam a regular costomer of indroyal, and last year i have buyed a sofa and iam very unhappy with that always complaint, roxin becomes hard, stripes on the roxins...
I am really unhappy of your services
I think its manufacturing defect, and my sofa is totally damaged...
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Dilip Menon
Aug 25, 2009
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Cheating / 3rd class service / Wrong furniture delivered

Till you place the order, they treat you well. Then they deliver what they have in warehouse. It is shameful that they cannot have a quality control and make sure deliver the right inventory.

Promised to replace the items with right order but never happened. I am taking this matter to next level, just to make sure this will not happen to other house owners.

Recommend not to buy anything from INDROYAL.
br...
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