Indroyal Furniture — delight recliner sofa - product fraudulent

Address: Bangalore, Karnataka, 560047

Have purchased delight Recliner sofa 3+2+1, purchased on 17/12/2016 through Koramangala Royal Oak Furniture.

First Complaint raised on 10/02/2017 through walking in the showroom and manager promised to send customer care officer but not shown up.
Secondly complaint raised through Customer care sight on 20/05/2017 registration number [protected] but again no one truned up both this complaint before the Warranty.

After that couple of times visited the showroom but no use on 10th March 2018 again visited the showroom and then someone Yashier visited my home and given estimate of Rs 27000/- for repair.

My request the product delivered was duplicate and not a genuine one.
Have paid almost 1.20 lac for the same and I have all the right to claim my refund nor change of product.

Your customer care officer replied my mail stating the complaint was not before the Warranty period to claim the repair.

Request to relook on the same before going to consumer court and also avoid me approaching social media.

Thanks and regards
Andrew Pavithran
[protected]
Was this information helpful?
No (0)
Yes (0)
Indroyal Furniture customer support has been notified about the posted complaint.
 
Add a Comment

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Indroyal Furniture
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    33%
    Complaints
    9
    Pending
    0
    Resolved
    3
    Indroyal Furniture Phone
    +91 47 1244 5928
    +91 47 1244 4607
    Indroyal Furniture Address
    Royal Plaza, Pattom, Trivandrum, Kerala, India - 695004
    View all Indroyal Furniture contact information

    New Member Registration

    The following information is hidden from other customers and is only visible to representatives of the company you are complaining about. This step is optional and can be skipped below.

    New Member Registration

    Already a Consumer Complaints member? Log in now
    •            
      or

    New Member Registration

    A confirmation email was sent to "".
    To confirm your account, please click the link in the message.

    If you don't see the email in your Inbox, please check your Spam box.

    User Login

    Not a member of Consumer Complaints? Register now.
    •            
      or
    Loading, please wait...


    Your password has been sent to the specified email address. Log in

    User Facebook Login

    GDPR