[Resolved]  Indusind Bank Credit Card — credit card settlement

Myself Manikandan i have used indusind credit card I have raised a settlement amount collection team raise a letter but not yet received but they told amount should be around 50000rs without any letter or notification collection agency call today they told u will get a letter in evening and pay immediately and I will ask how should pay immediately with out any conformation or notification letter or else this is the procedure once you receive a letter and pay on that day itself and I will ask sometime I will arrange but they refused and tone has raised and behaviour as changed to threaten me

Hi am Srinivas. wanted to apply for settlement hence have suffered from COVID19 positive and facing financial crunch.

Am continuously getting threatening whats up messages from different numbers to attend the court and all even I requested them am in a quarantine and how can I attend the court?

When I contacted the customer care [protected] there is no proper response stating that system error and I need to call back. and tried to reach the Customer care but couldn't able reach them even this is a character calls

Please need an proper advise from Indusind representatives for settlement or EMI option to over come monthly 5000 interest and such a critical situation I couldn't able to bear the Interest charges more over threat from collection agents.
My Mob # [protected]