Verified Support
Dec 06, 2017
IndusInd Bank Customer Care's response Dear Mr. Anzer,
This is with reference to your IndusInd Bank Credit Card account.
We regret to note that your experience has not been commensurate with what we strive to provide. We would like to assure you that the same has been noted and necessary corrective measures are being taken to ensure that such an incident does not recur.
We understand that you wish to increase the credit limit on your credit card account.
We wish to inform you that the current limit on your credit card was provided by the credit team, basis the credit review done on the card accounts which takes a closer look at our credit parameters.
Once the credit card application is received by us, it is processed and the final decision for credit limit issuance is provided by our credit committee based on certain internal assessment parameters.
Please note, the processing of the credit limit involves various verification checks and is subject to approval.
We wish to inform you that at present, we will be able to consider your request to enhance the credit limit only after completion of 12 months of your card membership with IndusInd Bank.
After completion of 12 months, please provide us with the following documents to consider your limit enhancement request:
For salaried employees:
Last 3 months Salary slips along with bank statement for last 3 months showing the salary credits are mandatory.
OR
Form 16 or Income tax returns (along with tax computation) & last 3 months bank statement showing the salary credits.
For self-employed:
* Latest income tax returns along with tax computation.
OR
* If the latest ITR is not available, please provide last two years ITR along with tax computation.
You may send the required documents through one of the following modes:
1. Fax on[protected]
2. Post to:
IndusInd Bank
P O Box 9421
Chakala MIDC
Andheri (East) Mumbai - 400 093
3. Scan to premium.[protected]@indusind.com
The enhancement of your credit card limit is subject to approval.
We request you to reconsider your decision regarding card cancellation and sincerely hope that you will give us an opportunity to serve you better.
Assuring you of our best services.
Thanks,
Team IndusInd Bank.
My Contact No is [protected]
I had Contact several time to Your Sigra Varanasi branch to Ankur Arora For NOC but They were asking me to Pay additional Rs 8000 over Rs 935 as cheque bounce Charges along with 34 % interest on It, Which is totally Injustice I had already paid my all EMI on Time having Receipt than why This Behaviour .
And if I deny to pay then they were saying to put same amount in CIBil to disturb my Loan Credibility...
I want to pay all ethical dues of bank of Rs 935 and Remove it from CIBil history and give me NOC.
Also share me customer any Local Branch concern person or customer support in Pune where I personally met or call and clear my dues
We wish to inform you that for the referred loan there is pending outstanding of INR 934.76 . We request you to please remit the same post which we can raise a request for CIBIL rectification
Thanks,
Team IndusInd Bank.