Indusind Bank — Harassment by credit card collection team

gem_sachin

from Jamshedpur, Jharkhand

Oct 14, 2020

Address: Flat No.-1004, Tower-T1, Gulmohar Garden, Raj Nagar Extension, Ghaziabad, UP

Dear Ma'am/ Sir,
This is to inform you that I am a credit card holder of Indusind bank. I have been a regular customer and always paid the bill on time before the due date. But in this COVID-19 crisis I lost my job. But till the month of march, I paid all the bills on time. Now, the collection team is after my life for the payment. I already informed them that I am a jobless, but would pay your dues once I get the job and salary. But they are not ready to listen to me. They are forcing me to make the payment at any cost. Due to this harassment calls, I met with an accident and my car got damaged badly. The card number is [protected]. Request for your intervention as my life is in trouble.
Your early action in this regard would be highly appreciated.

Thanks & regards,
Sachin Kumar
Mob: [protected]

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IndusInd Bank customer support has been notified about the posted complaint.

Oct 23, 2020

Updated by gem_sachin Today, again the credit card collection team started harassing and threatening ( mob no - [protected]). I am only asking them for some time only as I am jobless currently and fighting for bread and butter for my family. But they are creating unnecessary pressure. Would request for your intervention, pls.