Indusind Bank — Request for Closure of Indusind Credit Card Account Due to Non-Linking with Indusind Mobile App

Till now no RESPONSE FROM THE CUSTOMER CARE

I am writing to formally request the closure of my Indusland Credit Card account, bearing the card number [protected]. This request is being made due to my inability to link the credit card with the Indusland Mobile App.

I have faced challenges in linking my credit card to the Indusland Mobile App. Despite my best efforts, I have encountered technical difficulties that have prevented me from completing this mandatory process.

Given the importance of the security features and services offered through the mobile app, I understand the significance of this requirement. However, due to personal circumstances and the limitations I've encountered, I believe it is in my best interest to close my credit card account.

I kindly request that you initiate the necessary procedures to close my Indusland Credit Card account as soon as possible. Please inform me of any outstanding balances or dues on my card so that I can settle them promptly.

To ensure a smooth transition, I would appreciate your guidance on the steps I need to take to settle any outstanding payments and return the credit card to your institution.

I would like to take this opportunity to thank you for the services provided during my tenure as an Indusland Credit Card holder. While circumstances have led me to this decision, I have appreciated the convenience and support I received from your team.

If there are any additional requirements or information needed from my end to facilitate the closure process, please do not hesitate to reach out to me at sehumon.[protected]@gmail.com.