IndusInd Bank Complaints & Reviews

Dear all,

Never apply for indusind credit service. The company provides very poor service.

Their staff & customer care misbehave & misguide to the customer.

I have apply for this bank credit card i was elgible for that as per requirement they disapprove my application & not provide me the reason of rejection. Then after i sent rbi guidelines for proper disclouse or exact reason of rejection even after that they don, t provide me any detail

Gopal singh rawat

I have applied for the credit card, but the card is not delivered, even after specifically said to deliver the courier to the official address but not delivered.

Question is, u want our office address, office ph. No., but don't want to delivery the courier to the official address rite? What the hell it is.

I have registered a complaint against this, he said 3 times card will be delivered to the residential address then it will be send to the official address. Even after getting confirm from customer why are you sending courier to residential address?

My complaint no is "24594". Now who is going to pay 575 rs to the bank?
What will be the effect on my cbc points in rbi? Since my pan card no. Is attested to the card.

With all due respect, i ask you to cancel my card. I don't want your card.

Sir, i bought honda shine vehicle for the financed by indusind bank. then i am submit our APGVB Bank cheques. deposit the cheques and ch. bouncing charges for the cause of insufficiant balance in my a/c. But in my account was have above payment balance amount. i show my a/c statement the bankstaff. but the staff was telling this is false(dummy) statement and you pay the amount compulsery . if do not the payment, we handour the vehicle,
so pls solve the problem
thanking you sir
yours faithfully

venna rajitha ([protected])

Hi,
Please look into the EMI deduction complaint below and resolve it ASAP:

EMI for TWO Wheeler not deducted for Jul 2016
Customer Code : CU5696561
Contract No : AES03876H

Phone: [protected]; [protected]
[protected]@gmail.com

I applied for pf claim withdrawl through uan portal... and for the past 2 months, they didn't approve my kyc documents which i have submitted... if i went to concerned branch also, hr comes with the blame reasons, i could not found your data, as it is 3 years old.. not maintain previous employer data is their issue., for that reason, why they are making employees to suffer?. so i applied pf withdrawl through uan member portal, but after that also they are not approving means, i need to blame company only... i don know what they are thinking about employees, treating very badly... please help me to resolve this issue...
My uan no.[protected]...

Respected sir
I k v r Sastry from Visakhapatnam
Purchased hero Honda passion pro on[protected], and I paid the loan amount on[protected]: I was told that I will be receiving Noc documents within 12 days . to day when I called I was told I have to wait for another 20days
This is disgusting
Please see that I get papers by tomorrow
This
K v r Sastry
[protected]
Loan number is ATIOO986H

Abhishek[protected] misguided & wasted our day on request to encash maturity of FDR at Jabalpur instead of Delhi for widowed mother. First refuses to act, then his boss collects detail, then he wants receipt in advance without revenue stamp and then says maturity will come from Delhi to Jabalpur though it is not registered address. Attitude of him & Bank seems to be dilly dally, misguide and hook the customer. This is deplorable and should be punished. Please advise action taken?

Rajesh Agrawal
[protected]
[protected]@gmail.com

Hi
I am AMRITHA L R NAIR, i have completed the two wheeler loan on may 2016. still i dint able to get my ORIGINAL RC book back. what is the procedure . now i have been shifted to chennai, the two wheeler was bought in coimbatore. please take necessary action and solve the problem as soon as possible.
two wheeler: honda activa 3G
customer name: AMRITHA L R NAIR
PURCHASED from suryabala honda show room coimbatore

Hi sir my name is busa.ashokyadav i have take a two wheeler loan 49000 in yamaha fz bike in u r finance i have pay 2500 rs on date 15/02/2016 to mr.raju collection executive but he did not give me receipt due two in availability of receipt when i went bank collect the receipt manager was rude and harsh and was not welling to due the receipt thought the amount received the amount by the from collection executive branch manager plz now asking to pay the money which we have all ready paid plz with look in to the issue and do required
from
busa ashok yadav

[protected]

huzurabad alf (indusland finanace)

I tried to withdraw an amount of INR15000 from IndusInd ATM Mauza –Gaunchi Faridabad. Was not able to withdraw the amount as nothing came out. Waiting for money and when not received called IndusInd bank to report for the same (Reference no[protected]. They said that the transaction was successful and when I told them I didn’t receive anything, the representative said it would be refunded. I waited for about 3 days as stated by the representative and lodged another complaint (Reference no[protected] for the same and they said the transaction was successful and money was withdrawn- I asked for CCTV footage for which they provided me a blur image. (How can one make out whether the money was taken from an image). Now I have asked for a video again as I think they don’t know what CCTV footage means and they have stopped receiving my call I think as I am always in queue. I couldn’t find a way to reach anybody so thought of writing to you.
Request you to please take necessary action on this or suggest me the right path so that I can get my money back.
Note -:
Here Response Code shows 050 which mean decline transaction and unauthorized card use also card less transaction start.

Dear sir/madam,
I am inform you that last previous date on 20/05/2016. Issue my platinum plus atm card in my account. A/c no[protected]. But i am not received in this card, because i am face to some problem in your banking system. As a _

1. As per banking commitment platinum plus card charge yearly near about - rs-700/-, but bank already debit in my account rs-2862.50/ — as platinum atm charge purpose.

2. As per banking commitment provide the atm card with my image, by issue the atm card without image. So, that time i am not received this atm card and then i am feeling this card is not acceptable in my work.

So, i request you kindly accept my platinum plus atm card and refund rs-2862.50/- in my account as early as possible.


Thanks & regards.
Surajit nath
A/c no[protected]
Dharmanagar
Ph-[protected]
Email id:- [protected]@gmail.com

Dear, concern
My name is anupam chakraborty and i working in asas tech solution pvt ltd on 14th may 2016 i went to withdraw rs.400 from induslnd bank atm in huda city center metro gurgaon as the machine have technical problem so i cancelled the transaction and i came out of the atm and i was also not able to withdraw the money then after 5 seconds i received a texted message from my concern bank which is yes bank that rs.10, 000 has been debited from my account and my a/c nub -[protected] and it is (Salary account) and my mobile nub is [protected] my email id is - ([protected]@gmail.com), i have raised a complaint in the date of 14th may 2016 about unusual money deduction and after one week i made a call to yes bank customer care center they said that induslnd bank has revert that the money has been withdrawn from my account and on 21st may 2016 i again raised a complaint for cctv footage complaint no[protected] and tat was given for 17 days and after the given date i again contacted with yes bank customer care center but they said that that the concern bank has not revert on it. And again contacted on 25th june 2016 and there is no any feedback from the concern bank it is almost 1 month that the problem has not been solved. And i think the concern bank is not doing there working properly when i go to bank and say that they cannot do anything from there side and have to raised the complaint in customer care. And when i contacted 05 25th june 2016 one of the representative said me that the amount may be stuck in the machine and some other person have take out the money is it possible that if a person want's to withdraw rs.400 for the atm how is it possible that the amount of rs.10, 000 can be debited from the account itself and till date there is no response from the concern bank (Yes bank). So i want you to look in forward and take an action against the bank. And as it was unusual deduction from atm so i want my money credited.. So please look forward in it.

Hoping that you will keep the request

Regard's
Anupam
Contact no - [protected]
Email id - [protected]@gmail.com

Indusind bank officer,


I am having account number[protected] since 2006. I am also having indusind credit card number [protected]. Today morning while checking my mini statement i realized amount of 28983/- got debited on 26th may 2016, without my knowledge. While speaking to kolkata prince anwar shah road branch i came to know amount got deducted against my credit card outstanding.

I have not opted for any ecs system, neither i have mentioned in form while applying for credit card for auto debit. I am also paying outstanding / min amount from my other icici account on monthly basis. How can bank decide on its own to debit full amount from account without informing me. I am shifting to different city and was planning to withdraw some money and i realized that money is already being utilized against my credit card.

I want you to reverse the amount debited from my account without my authorization on immediate basis. Also ensure no such future transactions are done without my knowledge.

If this is the policy you want continue than please let me know process i want to close both account and settle card once for all and close relationship with indusind.

Revert back asap with amount reversal.

Sonal sachdev

Pls note. After having a word with the customer care they told that they won't reverse the amount and they hv cancel the auto ecs payment for the card. But still its been debited from account.

Sir,
I(K.RAMESH) have taken a car loan in your bank at karimnagar branch. My loan agreement no is AHK00465C. I have paid all my payments regularly. I had not failed to pay even once. I have paid my payments through cheques as well as cash.As I have paid all my payments I want you to waiver all the charges. I request you to send the NOC as soon as possible without any fail.

Hello,

I Girish Aiedasani, am holding a credit card and a personal loan from IndusInd bank. Around 2 months ago I lost my credit card, and I requested it to be blocked on 08-APR-2016. I requested them to change my address on the same day. I also got a confirmation for the same. As discussed with CSE, I called them on 11-APR-2016 after changing my address to dispatch my credit card.


On 16-May-2016 I got a message stating that “your Indusind bank credit card is returned” and I got call from courier boy saying that he will not deliver the card as the wing is not mentioned. However I got my credit card statement on same address and I can see wing is mentioned on my credit card statement. I again called Customer Support on 20-May-2016 and then on 01-Jun-2016. I got a message confirming that the request is under process for which the reference number was [protected]. On 02nd June I got a message “your credit card is dispatched via Blue Dart”. On 10-June-2016 I got a message “your Indusind bank credit card is returned”. I invested my time and applied again for credit card and on 14-june-2016 I got message “Your request for dispatch of credit card is under process” and on 15-june I again got a message “your credit card is dispatched via Blue Dart” and finally today again “your Indusind bank credit card is returned”.

I would like to understand if IndusInd wants to do business with me or not. If not I can apply for another bank’s credit card and also transfer the loan to another bank at a better rate. I will need a resolution ASAP as I cannot keep waiting and following up for a service which is readily available. I appreciate your co-operation and understanding in advance. Looking forward to a fast resolution.

Hello sir/madam
I have check balance long time in my account but automatic debit two times in date 20/06/2016, message give "to non maintenance charges apr 2016" and same as may so, please give me which type to cut balance maintenance,
1) rp 538.86
2) rp 464.48
Account number:[protected]
Client id:33143495
Account opening time not told any thing to cutting or debit this type amount
O please tell me how can to cut my money and how?
O, you have solve this problem. I have also send mail to direct indusind bank but not any response to bank.
Regarding
Dilip gauswami
[protected]

I am holding my savings account in punjab national bank. On 27.05.2016 i visited the atm of indusind bank located near laxmi nagar metro station (Atm id sn000543). When i pressed the pin the machine got hanged and i pressed the cancel button many times. Along with guard one more person was present in the atm. They said, 'the machine is hanged, you can try in some other atm". After waiting for few minutes, i left the atm, when i left machine was still hanged. I went to another atm, and there my account showed a deduction of rs.10000. I visited the nearest branch of indusind bank located at c-61, preet vihar, new delhi, and requested them to show me the footage, but they didn't accept my complaint. I approached my bank (Punjab national bank), after they entered the inquiry, indusind bank rejected my claim. I request to you to please provide me with the footage of that day (27.05.2016).
I shall be highly obliged.


Pragati gupta
[protected]@gmail.com

Hello friends,
Never open your account with indusind bank. They promise you to give a good service but always fails to do so. I opened an account, they charged 1150/- for platinum debit card, and said to me that i will earn more reward points on it, and they will give me 1000/- cash voucher for shopping, and free 1 movie tickets every month from bookmyshow.

All things went wrong,
1. I earned 1100+ points in first month, i requested for cash back, they gave me as 0.50 rs per point, while my husband have salary account in the same bank with regular debit card, he earns 1.00 rs per point.

2. I choose jabong for 1000/- free shopping voucher, they sent me code for yatra dot com. I raised this issue on 25th may 2016, and its 18th june now but not resolved yet. Waiting for their response.

3. When i tried to get free book my show ticket (One free on one purchase), i selected indusind bank offer but it says quota full for the month, please try next month.

Great.

Long back ago, i have applied for induslnd bank credit card. I changed the registered address to deliver it into proper address.

Since then i got all the monthly statement with cpp charge applied with it but the strange thing is still now i didn't get that card.

Details

Name debottam majilla
Pan bqqpm1125d
Dob 11051990
Mob [protected]

Please clear all amount and deliver the card to my address.
If any discrepancy encounter and i would be forced to pay money, i will have to complain in consumer forum with all evidence i have for previous communication with ur bank.

Thanks
Debottam majilla

Hi

We have cleared a four wheeler loan on 21/02/2016, but NOC not received yet. When i went to the main branch still they are asking us to wait 3 more weeks. I asked the reason why it got delayed even though after completion of total loan and its been 3 months after that. because of them i am loosing money day by day.

Customer care service is worst than this, whenever i call them they will give some complaint number and they will say they will reach us in 24hrs. its been 1 month i am just calling them every time and they are saying the same word.

i am not at all happy with the service.

please take some action on them to get this cleared.

my contact num: [protected]
Loan/contract num: AHH11897C
Borrower details: K Gowthami