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Infibeam Complaints & Reviews

1.9
Updated: Jun 15, 2021
Complaints 744
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282
Unresolved
462
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Infibeam reviews & complaints page 33

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I
itemnotdelivered
from Delhi, Delhi
Dec 2, 2012
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item not delivered

Address: Pune, Maharashtra

I had ordered an item in the start of october so its almost two months. The paymeny was made through my card that means even after receiving money they don't want to deliver it. Customer care was indifferentto the whole ordeal. Did not inform me yet though he did say he will call me in n2 days. What a shame you are supposedly a top ol shoppimg website and you cannot eve ndeliver. Last time buyimg from infibeam. Please if you have any...
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PI PATEL
from Mumbai, Maharashtra
Dec 1, 2012
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product old and not working properly

Address: Ahmedabad, Gujarat

i purchased a iball sleec thin mobile on 30.12.2012 from infibeam website. This is online shopping. When I received this product from courier and I check that the mobile speaker is not working, charger not working, extra battery cover also not working, then I complaint to iball service center but they tell me we have no responsibility then I complaint to infibeam then tell me we response you in 48 hours. Now my complaint is running on infibeam...
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Biswesh Ranjan Acharya
from Bhubaneshwar, Odisha
Nov 29, 2012
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Refund amount of cancelled order and compensation for delay

Address: Sundargarh, Odisha

I have ordered for a " Western Digital 1 TB MY PASSPORT USB 3.0 Hard Drive (WDBBEP0010BBK) " of an ordered amount of Rs 5349/- on 20th September 2012 and supposed to get it delivered before 28th September 2012 at NIT Rourkela .....but i cancelled the order on 2nd October due to both non-availability at delivery address and delay in delivery. One of the Infibeam Customer care promised me to give me my money back as store credit so...
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V
Vinay Garg
from Patiala, Punjab
Nov 25, 2012
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order cancelled ,money not received

Address: Patiala, Punjab

order id 9635314

Called more than 10 times

They are saying money sent to wallet.I have checked wallet in account setting nothing is there.

Fooling around innocent customers.

Never emailed me while refunding money.

Checked spam and inbox.

Even the order does not show in my account.Buggy website.

Anybody know where i can complain about them...
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R
rskbug
from Ludhiana, Punjab
Nov 24, 2012
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DVD Player not received despite severall calls. | SCAMSTERS

Address: Chandigarh, Chandigarh

I recently tried making a purchase at Infibeam.com for a Philips DVD Player worth Rs 2159/. The prices were the lowest but by only Rs30 compared to other websites, however the the price that I had to pay for saving those 30Rs has now costed me Rs2159/-!

Here is What happened: I place on order for Philips DVD player on Nov 13,2012 by going through their website and Logging in as a GUEST USER. This was the BIGGEST MISTAKE for...
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prnkrish
from Delhi, Delhi
Nov 16, 2012
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Order Confirmed - No Delivery more than 15 days

Hi,
I recently ordered the product in infibeam.com on October 15, 2012. Still there is no response or a mail from the customer care, I mailed them several times (atleast more than 4 times contacted). But there is no response or product delivery.

The below are my order details,

The status shows, Still the order is Processing!!!

Order : 9523254
Order Status: ShippingInProgress...
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P
prashant24
from Noida, Uttar Pradesh
Nov 4, 2012
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item not received/shipped.

Address: Gautam Buddha Nagar, Uttar Pradesh

hey,
i ordered nokia asha 305 on 23rd of oct. from inifbeam.com the item has to been delivered by 1st of nov. but yet i have not received it i tried contacting ifibeam.com through the emails but none of my mail was replied. i called the customer care they filed a complaint for the same and promised me that the item would be shipped by 4th of nov. Now , on 4th the status of the item stil shows "in processing" .. such a worst...
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H
habbump
from Mumbai, Maharashtra
Oct 26, 2012
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non genuine and wrong product received

Address: Andhra Pradesh

I ordered a microSD card SANDISK 8GB on infibeam.com on 8th August. I received this product on 12th but the product packing was damaged and card was found non genuine. This 8GB card was actually showing storage capacity of 3.3GB only even though it was written 8GB on it. Surely it was a fake product sold to me by Infibeam. I complained immediatly to infibeam on same day with supporting pictures. Since then I am follwoing their customer care,...
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F
fifi_falak
Oct 13, 2012
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Cheap quality

I placed an order for clothing items from the website http://infibeams.com/ however one of the dresses which were supposed to be custom made was absolutely inappropriate in quality. The owner of the website Tasneem Ishaq charged £120 for this dress and it looked to be not even worth £50. One would think they would use good quality material and make it look similar if not exactly the same as the image on the website. However the dress I...
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S
Swayamdipta
from Kharagpur, West Bengal
Oct 2, 2012
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Non-receipt of books purchased online from Infibeam.com

Address: Purulia, West Bengal

I ordered 4 books from Infibeam.com on 01/09/2012. The details are given below:
Order No. 9296276
Sub-order no. 18141957
1. Olympics: The India Story (Rs. 369)
2. Cadbury Bournvita Book of Knowledge Vol. 1-3 (Rs. 245)
3. Indra and Other Vedic Deities: An Euphemistic Study (Rs. 339)
For 1 to 3 above:
Shipping Agent: Infibeam Logistics
Shipment Date: 04/09/2012.
Sub-order no. 18121568br...
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bhagyanathn
from Bengaluru, Karnataka
Sep 28, 2012
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Delivered damaged product

Address: Bangalore, Karnataka

I bought a Toshiba TV (24 Inch LCD TV 24PA200), Dated Sep 7, 2012 from the Infibeam.com, It was delivered to me on Sep 22, 2012. The TV screen was broken at the time receiving. I logged a complaint regarding this in Infibeam.com on the same day the deliver was made. They informed they will recheck it and deliver a new TV in 24-48 Hrs. Which was not done till now. Every time when I call then they will tell me the same sentence. I believe that...
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A
ashish chainani
from Mumbai, Maharashtra
Sep 27, 2012
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got a used mobile phone

Address: Amravati, Maharashtra

i got a used mobile phone from infibeam

Order : 9290236(iball sleec thin mobile phone)

Order Date: Aug 30, 2012

Payment Method: Netbanking

problems i facing in mobile phone--
1- i got used mobile
2-battery attaching place is very stick
3-2nd sim reception is very very low even sometimes it doesnt catches
vodafone network
4-usb cable is received...
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S
shiveee
from Delhi, Delhi
Sep 26, 2012
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non delivery of product

Address: Tamil Nadu

I ordered one hard disk from infibeam on 12th sep. they said it will be shipped on 15th sep and delivered by 20th sep. Now it is 26th sep and still i dint receive the product. i made several complaints but still they say you will get it tomorrow for past 3 days. I have lost rs.5000 because of this and they are not giving me refund also. please do not order any product on infibeam....
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I
ib_mani
Sep 25, 2012
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Resolved

Very Bad Service

I had ordered a Karbon A9 mobile on the infibeam portal via purchase ID 9156801 ( sub order ID:[protected] on August 4th, 2012 for Rs.8950 and was literally taken for ride as i am yet to get the mobile.

1/ The ordered mobile reached me on mid of August
2/ The mobile had a problem and a Complaint #39272 was registered
3/ Infibeam didnt call me after that and the only thing i received was an automated email
4/...
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A
anooj_s
from Thiruvananthapuram, Kerala
Sep 21, 2012
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NON DELIVERY OF THE PRODUCT ORDERED AND PAID THROUGH ONLINE

Address: Kollam, Kerala

I have ordered a shirt from Infibeam on 11th sept 2012 with order no: 9354029. It is shown in the webpage as it will be shipped by 15th september 2012 and will reach me on 19th sept 2012. Today is 20th sept 2012. Still now they haven't shipped the product, it is still showing as processing. Even i have paid the money for that purchase. Even i have contacted the infibeam customer care through email and helpline number, but still now there...
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Naveen0007
from Bengaluru, Karnataka
Sep 20, 2012
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Failure to refund or deliver the product

Hello there,

order ID : 9311223
Order date : Sep 4th 2012

Its been more than 15 days since i placed this order for a birthday gift, and i'm very frustrated by your service.

To my surprise the slippers were ordered for size 7 and the delivered item has size 6. A paper slip was stuck on the slipper with 7 written on it by a pen, to camouflage the actual size.

Also the...
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bilung
from Mumbai, Maharashtra
Sep 17, 2012
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Delayed shipment for 10 days

Address: Odisha

i ordered a book from infibeam on 7th of september , order number 9331446, the delivery date to me as mentioned was September 14th but till today i.e 17th of september , the product hasn't been shipped . The customer service guys sound ridiculous when they keep on saying the product is under processing and they will call me back or update the status as soon as possible . No business possible with these frauds....
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S
Sanjay Thusoo
from Jammu, Jammu and Kashmir
Sep 6, 2012
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REplacement not providing as mentioned on Shopping Site

Address: Ahmedabad, Gujarat

sir/mam
i have purchased a mobile Motorola defy+from infibeam.com on 28 Aug 2012 as per invoice attached in your attach photo column.The courier reached on 31st 0f Aug in evening and on 3rd Sept. while receiving call phone get shutdown.
on thee same day I called up Infibeam on customer Support No +[protected] and theey advised me to go to Motorola service center and denied replacement witheout raising any complaint.On...
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Rafeeq Syed
from Delhi, Delhi
Sep 4, 2012
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Money refund

Address: Khordha, Odisha

Dear
Sir

I Rafeeq Syed Purchased a set of books (4) from infibeam.com total of Rs 2461.00
On 11/7/12 bearing order number 9037891.
but the payment was not successful ,so I called the customer care and cancelled the order, they said that the order has been cancelled.

As I needed the books urgently so after three days on 14/7/12 again I ordered the same order. Order Id was 9048670
br...
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H
harshahm2
from Bengaluru, Karnataka
Aug 30, 2012
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consignment not received

Address: Bangalore, Karnataka

Hi i am Harsha, i have ordered a bean bag form INFIBEAM.COM on 4th August 2012 and paid the amount(ORDER NO 9152989), till date i have not received the consignment.
I have sent 3 emails and called costumer care there is no reply form them, As i usually shop through e-commerce this is the worst experience i ever had experience form an e-commerce site....
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