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InFocus Complaints & Reviews

www.infocusphone.com/in
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Updated: Feb 10, 2022
Complaints 236
Resolved
10
Unresolved
226
Bad 😕 It seems that InFocus has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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4
mobile charging problem
2
automatic shut down of phone
2
Overheating problem in m425 cell phone

InFocus reviews & complaints(236)

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M
Mansuri Riyaj
Feb 10, 2022
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My led tv in display & colours mistakes

Address: Mandsaur mp
Website: www.infocus.co.in

My led tv in display & colours mistakes
कृपया इस को रिपेयर किया जाए या एक्सचेंज केर मुझे नया स्मार्ट एलईडी दिए जाने का कष्ट करें...
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P
Payal Jadon
May 1, 2020
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not update android oreo version

Hey, here is payal jadon I didn't get Oreo version which they promised that . InFocus give Oreo version but till there no updation of ore version in my mobile #infocusvision3
Please protect....
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S
syed owias
Apr 21, 2020
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oreo update

Address: Bangalore
Website: Syedowias1992@gmail.com

Dear sir & madam

This is to inform you that past from 3 years am using infocus vision 3 mobile but still I did not receive oreo update please send me the update link please do this as soon as possible......
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L
Lakshmanasamy Balamurali
from Melur, Tamil Nadu
Dec 10, 2019
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battery problem

Address: 1C/3 KAMALA NAGAR SECOND STREET, SENGUNTHAR SCHOOL NEAR BY, TALLAKULAM, MADURAI, 625002

I have purchased a infocus turbo5 mobile 1 year back during june 2019 i have replaced my battery due bulging problem from your customer service centre at dindigul. Three months after replacement of battery again i have same problem. I have approached your service centre at dindigul they have refused to replace the battery within warranty period i. E 6 months. I have charged rs.1400 during the replacement of original battery. Kindly attend...
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M
Madhu Sudhan N
from Kandukur, Telangana
Oct 17, 2019
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infocus snap 4 mobile battery and perform issue

Address: NALANDA VIDYA NIKETAN, GAYATRI NAGAR, Krishna, Andhra Pradesh, 520008

I am using mobile infocus snap 4 past 6 month i am getting multiple complaints at the time of purchase but vendor not accept to refund, mobile i bring to service center more tan 3 time still my issue was not resolved
Battery problem still i am not ablet charge without swithoff and performance also very low i am getting error google not responding every time,
Please provide solution or replace my mobile...
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S
Saurav00015
from Mumbai, Maharashtra
Oct 16, 2019
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not getting any software update

I am using your company phone infocus vision 3 and its working nice. But i didn't get any software update from a very long time. Please provide me with a new update. My imei no is [protected]. Please solve my complete as soon as possible. I am very tried of waiting for new update. Its my humble request to you please provide me android pie with a latest security patch. Thank you...
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J
junaid alji
from Ahmedabad, Gujarat
Aug 4, 2019
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mobile software update

Address: Ratnagiri, Ratnagiri, Maharashtra, 415612

Sir i have purchased infocus epic 1the mobile phone is well good of mine and my family members too but please make a new software update with little bit new changes so it may look very well and charming and also make a status as compared to other android mobile phones, i really except some little bit changes in the device which will really help to compare the mobile with other compnay phones...
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S
Sweta21091
Mar 16, 2019
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automatic shut down of phone

Recently i purchased a infocus vision 3 from amazon... It is getting switched off automatically and then not opening... Even after charging it is not opening.. Then almost after nearly half an hour it is opening automatically... Also the phone is getting heated very much even after very less use... Its just been almost 3 days of purchasing the phone... I contacted the amazon customer care and they said me to return the phone whereas i just...
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S
satyanarayana cr
from Hyderabad, Telangana
Feb 5, 2019
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spare parts not available for epic 1 model

I bought thus mobile just an year ago, due to done physical damage it's backpanel got broken, i am trying for a spare part but it is not available even in the official service center, customer care executive are saying they stopped servicing this model but they are still selling the mobile in amazon, damn you infocus trust for you is broken, i can not even resell this mobile as the phone doesn't switch on can some one please help me on this...
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T
Tejastr
from Raver, Maharashtra
Feb 4, 2019
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battery issue

Address: Thane, Maharashtra, 401601

My device is infocus vision 3, 2gb ram, 16gb internal memory. This device information in description is battery is 4000mah but in device inbuilt battery is only 3000mah, i trying to check battery capacity in many applications, other phone information is correct but only battery is 3000mah, i call to infocus costemer care and said my problem he's told to me we not suggest to check phone information in third-party applications, go infocus gallery...
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H
Himanshu dandotiya
from Korba, Chhattisgarh
Jan 6, 2019
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for selling his product to base of fake news

Website: www.infocusindia.co.in

Infocus — not updating oreo android version for infocus vision 3 mob

Hi this is himanshu dandotiya from morena m. P i have an issue with infocus mobile company, this company has claimed on amazon that they will give new update for infocus vision3 mobile by june 2018, but they are not providing their services as they promised to consumer.

So i request you to take sctrict action for this fraud, so that in future...
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D
Diship Kumar
from Lucknow, Uttar Pradesh
Nov 16, 2018
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not updating oreo android version for infocus vision 3 mobile

Address: Lucknow, Uttar Pradesh
Website: www.infocusindia.co.in

Http://www.infocusindia.co.in

Hi this is diship kumar from lucknow have an issue with infocus mobile company, this company has claimed on amazon that they will give new update for infocus vision3 mobile by june 2018, but they are not providing their services as they promised to consumer.

So i request you to take sctrict action for this fraud, so that in future no one company will think of doing something like...
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V
vbj1988
from Chennai, Tamil Nadu
Oct 25, 2018
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regarding mobile repairing

Address: New Delhi, Delhi, 110041

Gvs mobile service centre
Mobile handsets in warranty

My mobile submit in above service dated 05/sep/2018 due to software updating but i call after few days he says mobile board problem he change board but mobile not working after he says connecter problem and connecter change but mobile not working finely he says mobile will be sent infocus co. But mobile not getting till date
1) job sheet no. Js[protected]...
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M
minion gru
from Mumbai, Maharashtra
Oct 11, 2018
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infocus vision 3 giving problem

Address: Varanasi, Uttar Pradesh, 221002

I bought a infous vision 3 mobile in march and the handset has been giving me troubles since then sometimes the display won't work i have given it to the service center twice, they kept my phone for 15 days each time i gave it to them, it is disturbing my work schedule and i'm having very hectic time getting it to the service center each time and every time they are taking at least 8-9 days to repair and after that i'm still facing problem...
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M
Mhbbhatt
from Hajipur, Punjab
Sep 3, 2018
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mobile infocus a2 mobile damaged with in 2 months of purchase

Address: Chandigarh, Punjab, 160047

Such a pathetic mobile and service by infocus purchased mobile and within 2 months its touch pad stopped working. I had submitted the mobile to service centre and its 15th day my phone is still not repaired by them and whenever you call them they extend the date by saying that phone part is coming from out of country this kind of service is such a painfull and unprofessional by infocus. I would say never buy infocus any mobile you will be...
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R
Rj Bapi
from Bhubaneshwar, Odisha
Aug 24, 2018
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automatically mobile is shut down

Address: Bhadrak, Odisha, 756117

Name-biswajit patra
Contact no — [protected]
Phone modeal-infocus a2
Poblem-the battry tempreatur is too highy 52 diggry selsious
Then shut down
'i went to the servis center but he was says your phone is good conditin you can go...
Very bad service
From-bhadrak, odisha, india

Servis center address — ab associates
Near presidency college auto stand back side
...
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A
Ashish Lad
from Indore, Madhya Pradesh
Aug 18, 2018
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not repair & not return phone & deposit amount till date

Address: Indore, Madhya Pradesh, 452001

Call id – infind[protected]dw dt.[protected] m-350 [case:55054] for m350

May 2017 rs.1000/- was deposit for repair. At the time of deposit they said that it will take 2 – 3 month to repair it but till date not repair or return our phone to me.

After many followup, complaint through mail on 08/08/2018.

Your early action in this matter is highly appreciated....
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S
Sujata Paul
from Kolkata, West Bengal
Aug 5, 2018
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blast phone

Address: Kolkata, West Bengal, 700090

Very bad phone... Started hanging from the very first day... I could open the sim slot only once then i found out that the lock was broken... Then suddenly on 1 august, 2018 the gas from the battery started coming out and it blasted... I would have lost my life... My house would have burnt down... Now i need my money back as soon as possible... Brand new phone blasted very badly... The processor is very very very slow... No game works properly......
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N
Naveen Sapre
from Warangal, Telangana
Jul 19, 2018
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not repairing my phone infocus m810

Address: New Delhi, Delhi, 110043

I had purchased my infocus m 810 phone via Snap deal in Oct 2015 . From last week my phone not starting when ever I tried to switch on the phone just company's logo comes on screen and not furthermore booting . So I visited the service centre situated at Janak Puri, New Delhi and given my phone for repairs.
Yesterday the service centre told me they're not in condition to repair and told me to take my phone and visit the Nehru place...
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D
DineshKumar Rtf
from Hojai, Assam
Jul 14, 2018
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battery temperature is to low...??

Address: 506001

Infocus Vision 3 16Gb

Battery Temperature Is To Low...??
And Switch Offing My Phone Automatically..?? Im Using This Phone just 5Months...!! And I Give This Phone Service Center But Not Repared...?? Wast Of Time And My Money...!!

Plz Resolved This Problem Soonly

Contact num :- [protected]
Email:- [protected]@gmail.com...
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