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Infrastructure Development Finance Company [IDFC] Complaints & Reviews

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Updated: Dec 17, 2025
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Infrastructure Development Finance Company [IDFC] reviews & complaints page 31

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F
frank benjamin swamy
from Mundi, Madhya Pradesh
Jan 24, 2017
Resolved
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Address: Mumbai City, Maharashtra, 400051

Dear idfc team
I hold 4-idfc infrstructure bond in my demat sbi dpa/c. [protected] but this a/c has been transferred to ssl dp demat a/c.[protected] on 30.06.16. And the maturity date was 29/12/2016 but till date maturity amount has not credited in to my demat linked sbi a/c. Details are given below:-
Name of holder - frank benjamin swamy
Scheme name - ncd-idfc-2011
Idfc infrastructure bond 11-12 tr-1 sr-ii
Date of purchase - 13/12/2011, mode — on line through demat
No. Of bonds - 4, scrip code - 96120
Application no.[protected], order no.- 5163, isin - ine092t08cl7
So, pl. Take up the matter do the needful so that the maturity amount may get credited in my a/c at the earliest.
Thanks
Frank benjamin swamy
My sbi bank a/c no.[protected]
Email: [protected]@gmail.com
[protected]
Aug 8, 2021
Complaint marked as Resolved 
Infrastructure Development Finance Company [IDFC] customer support has been notified about the posted complaint.
Hi Frank,

Sorry to note that. Please share your PAN details so that we can assist you better.

Regards,
IDFC Team
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    K
    Kajal Sinha
    from Mumbai, Maharashtra
    Jan 19, 2017
    Resolved
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    Resolved

    Address: Kolkata, West Bengal

    The Karvy Computer Share Pvt.Ltd.
    (Unit-IDFC Infrastructure Bond)
    Plot no. 17-24, Vittal Rao nagar
    Madhapur,
    HYDERABAD – 500 081.

    Dear Sir,
    I have invested in IDFC infra Bonds (4 nos.) vide application no.73507467 vide cheque no. 388590 dated 17.02.2012 amounting to Rs. 20, 000/- drawn on State Bank of India, Mahamayatala Branch, Kolkata(photo copy of the acknowledgement is enclosed). Till date I have not received the bond certificate. I request you to kindly send the Bond Certificate at the earliest.
    Aug 9, 2021
    Complaint marked as Resolved 
    Infrastructure Development Finance Company [IDFC] customer support has been notified about the posted complaint.
    Hi Kajal,

    Sorry to note that. Please share your Registered Folio Number or PAN details so that we can assist you better.

    Regards,
    IDFC Team
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      J
      jaswantchandkatoch
      from Gurgaon, Haryana
      Jan 16, 2017
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      Address: New Delhi, Delhi, 011 110077

      I had purchased 4 above mentioned bonds for Rs.20, 000/- having benefit under Section 80CCF of Income Tax Act, 1961 for the fincial year 2011-12. The lock in period was 5 years from the date of allotment i.e.Dec.30 2011. The lock in period of these period has been matured o 30th December, 2016. I am sorry to point out that I have not heard any intimation till date. My particulars are given below:

      IDFC LONG TERM INRASTURE BONDS 2011-12 (TRANCHE 1)
      REGD. FOLI NO, IDD0209965 CERTIFICATE NO.209965
      NAME OF BOND HOLDER : JASWANT CHAND KATOCH NUMBER OF BONDS: FOUR DISTINCTIVE NOS.[protected] TO[protected].
      EMAIL ADDRESS; [protected]@yahoo.com
      ADDRESS;G-41 RAJ NAGAR PART-II PALAM COLONT NEW DELHI-110077
      Infrastructure Development Finance Company [IDFC] customer support has been notified about the posted complaint.
      Redemption payment due on Dec 31, 2016 in r/o Infra bond not repeat not remitted so far (4 bonds). All necssy. Docs submitted.
      Had telecon; nil response. Our money held without any reason/ authorisation.
      Ravi & another, Ramnagar N Extn.,
      Chennai-Velachery
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        N
        Narendra Shrimal
        from Nagram, Uttar Pradesh
        Jan 15, 2017
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        Sub:-regarding buy back payment of idfc bonds[protected] tranche 1, series 2 not received.
        Sir,
        My bank account no. Attach with demat account has been changed by my sbbj bank branch. My new bank account detail is as follows:
        New bank account number : [protected]
        Ifs code : sbbj0010446
        Branch address : shastri circle, udaipur (Raj.)
        Please redeemed my amount in above account number.
        Rl no. 211518
        Ref. No. 2180028
        Application no. 18506765
        Beneficiary account no. [protected]
        No. Of bonds - 4
        Buy back date - 31.12.2016
        My pan no.- ageps2290j
        Narendra shrimal
        23-a sanjay colony, ratakhet, rampura road
        Udaipur (Rajasthan) -313001
        Infrastructure Development Finance Company [IDFC] customer support has been notified about the posted complaint.
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          U
          ujjwal saveliya
          Jan 14, 2017
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          Address: 201301
          Website: www.idfcbank.com/investor-relations/infra-bond-and-equity-shares-queries.html

          Dear sir,
          I bought idfc infrastructure bond in tranch 2 series in demat account in 2010-11 fy year. I invested total 20000 rs
          I have made several complaints on this website, and karvey and idfc by mail for non-payment of one year 2014 interest. But i could not received interest of 21.02.2014 year. Details of mine

          Name: ujjwal kumar saveliya
          Client id : [protected] (Bonds in demat account)
          Pan - cbmps5114c

          However, idfc team is very prompt to send a one line reply "we regret the inconvenience caused. We have shared your concern with our team and will provide an update at the earliest."...
          Till now no solution (Pending one year)
          Infrastructure Development Finance Company [IDFC] customer support has been notified about the posted complaint.
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            J
            jhagadiawala
            from Surat, Gujarat
            Jan 13, 2017
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            Address: 393001

            Non-receipt of Maturity Value of IDFC Infra bonds
            I hold 4 infra bonds of Rs.5000 each of total value Rs.20000 in Demate form under Marwadi Shares & Finance Ltd. DP ID - IN 300974 and Clint ID 12028572 which were maturity due date on 29.12.2016. However, the maturity value with applicable interest payable has not been credited in to my Demate linked SBI A/c No.[protected], IFSC No – SBIN0060190, Sevashram Road, Bharuch so far.Pl. expedite.Details are furnished below:-

            RL No - 217383

            Ref No – 60294

            ISIN : INE092T08CL7

            No. of Bonds : 4

            Date of application: 13.12.2011

            PAN No.: ACAPJ5773D

            Thanks

            Chandrakant Jhagadiawala
            C/2-3, Ompuri Society, Diva Road, Ankleshwar
            Gujarat – 393001 Mobile - [protected]
            Date –[protected]
            Infrastructure Development Finance Company [IDFC] customer support has been notified about the posted complaint.
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              H
              Hhk
              from Mumbai, Maharashtra
              Jan 11, 2017
              Resolved
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              Resolved

              Address: Mumbai City, Maharashtra, 400075

              Buyback amount of IDFC infra bond has not yet been credited in my bank account
              I opted for buyback. My buyback date was[protected]. I have submitted all the relevant documents such as original infra bond etc. and they received on Dec 16, 2016

              My folio and certificate nos are IDD0035933 & IDD0306773 respectively. Total no. of bonds 4( 5000 each). PAN NO.ABXPH7296M

              The BUYBACK REDEMPTION amount has not yet been credited. Please do the needful and share the status.
              Jan 24, 2017
              Complaint marked as Resolved 
              Credit received
              Infrastructure Development Finance Company [IDFC] customer support has been notified about the posted complaint.
              Hi,

              Sorry for the inconvenience caused. We've forwarded your details to the team and we'll get back to you with an update at the earliest.

              Regards,
              IDFC Team
              Hi,

              We have received the buyback documents and the payment will be credited by 1st week of Feb, 2017.

              Regards,
              IDFC Team
              Buyback amount of IDFC infra bond has not yet been credited in my bank account
              I opted for buyback. My buyback date was[protected]. I have sent all the relevant documents via courier.

              My folio and certificate nos are IDD0254336 & 254336 respectively. Total no. of bonds 4( 5000 each). PAN NO.ARBPM2190F_Varsha Ashok Mhaske.

              The BUYBACK REDEMPTION amount has not yet been credited. Please do the needful and share the status.
              Hi Varsha,

              We regret the inconvenience caused. Allow us to check the status at our end and provide you an update.

              Regards,
              IDFC Team
              Hi Varsha,

              This is with reference to your below mentioned email regarding your IDFC Bonds – Tranche 1 - FY11-12.

              We wish to inform you that on receipt of your ORIGINAL BOND CERTIFICATE duly signed, buyback proceeds would be paid in the month of March, 2017

              The document should reach us before February 8th, 2017 & Post receipt of the above documents we shall do the needful.

              Please send the following documents to the below mentioned address through SPEEDPOST / COURIER / HAND DELIVERY

              1. A formal request application on a plain paper duly signed by Bondholder(s) under specified folio number & subject.

              2. Original IDFC Bond Certificate duly signed by Bondholder(s) on the reverse side which is mandatory + Rs.1/- revenue stamp to be affixed on the reverse side of certificate with across signed (optional)

              3. PAN copy – self-attested

              4. Bank Account cancelled cheque-leaf

              5. Address proof copy-self attested (optional) [required only if any change in your address]

              Address :-

              Attention to Mr. Ketan Kulkarni / HariKumar Iyer
              IDFC Bank Ltd
              Naman Chambers,
              C – 32, G block, Bandra Kurla Complex,
              Bandra East, Mumbai – 400051.

              OR
              You can submit the documents to your nearest IDFC Bank Branch.

              Should you need any assistance, please do write to us at [protected]@idfcbank.com, alternatively you may reach us on[protected].

              Regards,
              IDFC Team
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                V
                Vina Narayan
                from Jamshedpur, Jharkhand
                Jan 9, 2017
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                Address: 831017
                Website: www.idfc.com

                This complain is regarding buyback intimation of certificate no.-305029; no. Of bonds allotted - 4; distinctive nos.- 412913 to 412916; application no.[protected]; beneficiary account no.- folio - idd0305029; ref no.- 2451119; rl no.- 140756; buyback option facility opted - yes. It was supposed to send the buyback intimation prior to the buyback date i. E.[protected] but till now no any conversation has been made. When i tried conversation with idfc4. [protected]@karvy.com the authentic service provider then the mail bounced. I complained in www.complainboard.in then they said to send:-
                · original bond certificate (Affix revenue stamp on the reverse side & sign)
                · cancelled cheque
                · self-attested pan card copy to
                Mr. Ketan kulkarni/mr. Harikumar iyer
                Idfc limited, naman chamber,
                C-32, g block, bandra kurla complex,
                Bandra (E), mumbai 400 051
                Now, i ask you that whether they are authentic or not? Is that the right place to send all the original bond paper because in bond paper no where it is written that how buyback can be carried out. Respond soon as you are the whole and sole authority.
                Thanks.

                Rajiv narayan
                Jamshedpur
                Infrastructure Development Finance Company [IDFC] customer support has been notified about the posted complaint.
                Jan 09, 2017
                Updated by Vina Narayan
                Sir,
                This is regarding buyback intimation of Certificate No.-305029; No. of Bonds allotted- 4; Distinctive Nos.- 412913 to 412916; Application no.[protected]; Beneficiary Account No.- FOLIO- IDD0305029; REF NO.- 2451119; RL NO.- 140756; Buyback Option facility opted- YES. The intimation had to come well before the buyback date i.e[protected] but did not reached as yet. When I tried conversation with "idfc4.[protected]@karvy.com" the authorized registrar & transfer agent then the mail bounced. I complained in "www.complainboard.in" then they said to do as under:-
                IDFC_Team
                Jan 4, 2017
                Reply to No any Buyback intimation request received as yet
                Hi Rajiv,
                Please note that you can still send the documents for buyback.
                In order to redeem your IDFC bonds, we request you to submit the below listed documents:
                · Original bond certificate (affix revenue stamp on the reverse side & sign)
                · Cancelled cheque
                · Self-attested pan card copy
                We request you to send the above listed documents at our corporate office in Mumbai at the earliest.
                Mr.Ketan Kulkarni/Mr.Harikumar Iyer
                IDFC Limited, Naman Chamber,
                C-32, G Block, Bandra Kurla Complex,
                Bandra (E), Mumbai 400 051
                Regards,
                IDFC Team
                Now, I ask you that whether they are authentic or not? Is that the write procedure for buyback because in Bond paper nowhere it is written that how buyback can be carried out. Respond soon as you are the whole and sole authority.
                Thanks.

                Rajiv Narayan
                Jamshedpur
                Hi Rajiv,

                In order to process your buyback claim we would require you to send the documents listed above to Mr.Ketan Kulkarni/Mr.Harikumar Iyer.

                Should you need further assistance or clarifications, feel free to reach out to us on[protected].

                Regards,
                IDFC Team
                IDFC cheque has been returned!
                mjagadish's reply, Apr 28, 2017
                Is it because the old bank got acquired by IOB? Where can I call/contact and inform about changed bank details? Please let me know.
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                  V
                  V. Swaminathan
                  from Chennai, Tamil Nadu
                  Jan 4, 2017
                  Resolved
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                  I have not received the redemption amount from idfc when i sent the certificate to the company for buyback through our agent
                  Buy back date 31.12.2016
                  Folio no. Idd0283038
                  Certificate no.283038 - 4 bonds of rs.5000/- each. Total rs.20000
                  I asked them to directly credit to my bank a/c. Sbi, commercial br.
                  Ch.1. Savings bank a/c. No.[protected]. Cancelled cheque leaf and pan card also attached.
                  I am senior citizen very much in need of money.
                  Pl look into the matter.
                  Aug 5, 2021
                  Complaint marked as Resolved 
                  Infrastructure Development Finance Company [IDFC] customer support has been notified about the posted complaint.
                  Hi Swaminathan,

                  Sorry for the inconvenience caused. Allow us to check the details at our end and get back to you.

                  Regards,
                  IDFC Team
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                    V
                    vikash khandelwal
                    Aug 26, 2016
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                    Address: 122003

                    Sir i have 2 bonds of 20000 each which has bought in 2011. How can i withdraw my amount? Have called customer care multiple times but have not got any revert. One the bond is with me and other one is lost though i have application id number. Pls let me know the process of withdrawal. Also let me know the process of issuing new bond as one of the bond is lost. I live in gurgaon thanks
                    Infrastructure Development Finance Company [IDFC] customer support has been notified about the posted complaint.
                    Sep 16, 2016
                    Bipin chandra Barik's response
                    Please Redeem the Bond bearing No.-[protected] to [protected].My contact no. is[protected]
                    Hi Vikash,

                    We regret the inconvenience caused. Please share the Registered Folio Number or your PAN details for us to check the status at our end.

                    Regards,
                    IDFC Team
                    The Bonds which had buy back option on 22.02.2016.I have purchased 4 nos. of Bond for Rs.5, 000/- each bearing no. [protected]-[protected].Please the phone nos. & contact nos. & the ways to Reddem the Bonds.Please Reddem the bonds.My phone no.[protected].
                    Name:- Bipin Chandra Barik.
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                      7
                      7860&pnk
                      Jun 29, 2016
                      Resolved
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                      Resolved

                      Address: Chennai, Tamil Nadu

                      Sir,
                      wrt folio no idd0256675, certificate no 256675, isin. Ine043do7781 i govind sharan gupta have four bonds of rupees 5000 each maturing in december 2016.These bonds are in physical form.Now i am retired and my address has changed from boisar maharashtra to e75 shastri nagar jaipur rajasthan pin 302016.My sbi account no is [protected] and my icici bank account no is[protected].
                      Kindly check in records and cofirm me how i shall receive the amount .
                      Regards.
                      Aug 5, 2021
                      Complaint marked as Resolved 
                      Infrastructure Development Finance Company [IDFC] customer support has been notified about the posted complaint.
                      Hi Govind,

                      We have shared your concern with our team and will provide an update at the earliest.

                      Regards,
                      IDFC Team
                      Hi Govind,

                      Please visit the below link and follow the instructions mentioned on No.6.
                      (www.idfcbank.com/investor-relations/infra-bond-and-equity-shares-queries.html)

                      -Bonds in physical mode

                      1.For change in bank account:
                      a) Request letter (as per Format-I below) & Format-I Bank Mandate change
                      b) Attach cancelled cheque or photocopy of cheque of the new bank account.
                      c) (a & b) above to be send to Registrar/Karvy Computershare Pvt. Ltd. on their aforesaid address (Sl. No.2 above)

                      2.For change of address:
                      a) Request letter (as per Format-II below) & Format II Change of Address
                      b) Self-attested copy of new address proof of any one of the below viz:
                      Voters' ID
                      Passport
                      Aadhar Card
                      Latest* bank statement/ passbook.
                      Latest* Electricity Bill / Landline telephone bill (*not older than 3 months)
                      c) (a & b) above to be send to Registrar/Karvy Computershare Pvt. Ltd. on their aforesaid address (Sl. No.2 above)

                      Regards,
                      IDFC Team
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                        J
                        jani2705
                        from Delhi, Delhi
                        Jun 2, 2016
                        Resolved
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                        Address: Hyderabad, Andhra Pradesh

                        Sub: IDFC Bonds – RF No.IDB0101260 / Cert. No.101260 – Non-payment of interest for one year
                        Dear Sir,
                        I have made several complaints on this website for non-payment of interest, besides personally submitting four written complaints to M/s. Karvy in their office at Barakhamba Road, New Delhi. Despite all this, I received only one year's interest cheque and one year's interest is not being sent to me. However, IDFC Team is very prompt to send a one line reply "We regret the inconvenience caused. We have shared your concern with our team and will provide an update at the earliest." I am reproducing below my four written requests which were submitted by me personally in Karvy office at Barakhamba Road, requesting them for payment of interest, with the request to send me my dues immediately:


                        FOURTH WRITTEN REQUEST

                        Date: 19.5.2016
                        To
                        The Manager
                        Karvy Computershare
                        R.No.305, 3rd Floor,
                        New Delhi House,
                        New Delhi.


                        Sub: IDFC Bonds – RF No.IDB0101260 / Cert. No.101260 – Non-payment of interest

                        Sir,
                        Please refer to my letter dated 24.2.2016, 30.3.2016 and 27.4.2016 on the above subject. A copy of my last request dated 27.4.16 is attached. I regret to say that despite my personal visits and above letters requesting you to send the interest amounts for two years, I have received interest cheque for one year only. This is my FOURTH REQUEST to you to send me the interest amount, failing which I shall file my case in Consumer Court.

                        Yours faithfully,
                        (Satish Chander Pahlajani)


                        THIRD WRITTEN REQUEST

                        59-A, MOUNT KAILASH,
                        EAST OF KAILASH,
                        NEW DELHI-110065
                        Email: [protected]@gmail.com


                        Date: 27.4.2016
                        To
                        The Manager
                        Karvy Computershare
                        R.No.305, 3rd Floor,
                        New Delhi House,
                        New Delhi.

                        Sub: IDFC Bonds – RF No.IDB0101260 / Cert. No.101260 – Non-payment of interest

                        Sir,
                        Please refer to my letter dated 24.2.2016 and 30.3.2016 (copies attached) on the above subject. I regret to say that despite my personal visits and above letters, the interest amounts payable to me in February 2014 and February 2015 are yet to be credited to my SB Account. I also made a complaint on the website for which, the following reply has been shown on the website by the IDFC Team

                        “As per the confirmation received from Karvy the warrant has been returned undelivered by postal authorities and it's validity has expired. Karvy has informed that they will forward the new DD to the Bank and the same will be dispatched to your communication address”.

                        In this connection, I wish to point out that I had conveyed my bank account details and new address through an email. Even if it has been ignored, the unpaid interest amount should have been credited to my SB Account while crediting Principal and interest amount for one year to my SB Account. Subsequently, I have made two written requests and visited several times your office.

                        It is absolutely clear that how I (a Senior Citizen) am being harassed.

                        I once again request that the interest amounts for 2 years may be credited to my SB account as per details already available with you along with overdue interest immediately. If it is to be paid by DD, please ensure that the DD is sent to my NEW ADDRESS (which has also been communicated in my above two written complaints) as follows:

                        59-A, MOUNT KAILASH,
                        EAST OF KAILASH,
                        NEW DELHI-110065
                        Email: [protected]@gmail.com Mob: [protected]

                        Yours faithfully,
                        (Satish Chander Pahlajani)


                        SECOND WRITTEN REQUEST

                        Satish Chander Pahlajani
                        59-A, Mount Kailash,
                        East of Kailash,
                        New Delhi-110065
                        Email: [protected]@gmail.com

                        Date: 30.3.2016
                        To
                        The Manager
                        Karvy Computershare
                        R.No.305, 3rd Floor,
                        New Delhi House,
                        New Delhi.

                        Sub: IDFC Bonds – RF No.IDB0101260 / Cert. No.101260 – Non-payment of interest
                        Sir,
                        Please refer to my letter dated 24.2.2016 regarding on the above subject (copy enclosed for ready reference).

                        I regret to say that even after more than a month, the interest amounts payable to me in February 2014 and February 2015 are yet to be credited to my SB Account. I once again request that the overdue interest amounts along with interest for the delayed period may please be credited to my SB Account as per details already indicated in my above letter, without any further delay.
                        Thanking you,
                        Yours faithfully,
                        (Satish Chander Pahlajani)


                        FIRST WRITTEN REQUEST

                        Satish Chander Pahlajani
                        59-A, Mount Kailash,
                        East of Kailash,
                        Nezw Delhi-110065

                        Date: 24.2.2016
                        To
                        The Manager
                        Karvy Computershare
                        R.No.305, 3rd Floor,
                        New Delhi House,
                        New Delhi.

                        Sub: IDFC Bonds – RF No.IDB0101260 / Cert. No.101260 – Non-payment of interest
                        Sir,
                        I had submitted the above original bond certificate along with a copy of cancelled cheque and PAN Card with the request to send the Buyback Value of the same to my bank account as per details given below:

                        Name of the bank : Syndicate Bank
                        SB A/c No : [protected]
                        Branch MICR Code :[protected]

                        IFSC Code : SYNB0009084

                        I had applied for Bonds under cumulative payment option. After submission of bonds for buyback, I found that have been given two credits of Rs.20000/- and Rs.1600/- in my above bank account on 22.2.2016. On checking my pass book, I found that two credits of Rs.1600/- each in February 2012 and February 2013 have been made through HDFC Clearing. I am not sure whether these two amounts of Rs.1600/- were on account of interest on IDFC Bonds. Further no interest in February 2014 and in February 2015 has been paid to me. It is requested that the unpaid interest amounts plus interest for the delayed period on these amounts may please be arranged to be credited to my above account immediately. Copy of my above bank account statement for the period 1.2.2012 to 24.2.2016 is attached.
                        Thanking you,
                        Yours faithfully,
                        (Satish Chander Pahlajani)
                        IDFC_Team

                        Apr 29, 2016
                        Reply to Interest for two years not received
                        Hi Satish,

                        We are revalidating your payment details with HDFC Bank and this process takes around 20-25 working days. We appreciate your patience and apologise for the inconvenience caused.

                        Regards,
                        IDFC Team
                        jani2705

                        Apr 27, 2016
                        Interest for two years not received
                        IDFC Bonds - interest for two years
                        Sub: IDFC Bonds – RF No.IDB0101260 / Cert. No.101260 – Non-payment of interest

                        Sir,
                        Please refer to my letters dated 24.2.2016, 30.3.2016 and 28.4.2016 and my email sent on 26.4.2016 on the above subject. I regret to say that despite my personal visits and above letters, the interest amounts payable to me in February 2014 and February 2015 are yet to be credited to my SB Account. I also made a complaint on the website for which, the following reply has been shown on the website by the IDFC Team

                        “As per the confirmation received from Karvy the warrant has been returned undelivered by postal authorities and it's validity has expired. Karvy has informed that they will forward the new DD to the Bank and the same will be dispatched to your communication address”.

                        In this connection, I wish to point out that I had conveyed my bank account details and new address through an email. Even if it has been ignored, the unpaid interest amount should have been credited to my SB Account while crediting Principal and interest amount for one year to my SB Account. Subsequently, I have made two written requests and visited several times your office.

                        It is absolutely clear that how I (a Senior Citizen) am being harassed.

                        I once again request that the interest amounts for 2 years may be credited to my SB account as per details already available with you along with overdue interest immediately. If it is to be paid by DD, please ensure that the DD is sent to my NEW ADDRESS (which has also been communicated in my above two written complaints) as follows:

                        59-A, MOUNT KAILASH, EAST OF KAILASH, NEW DELHI-110065
                        Email: [protected]@gmail.com

                        Regards, Satish Chander Pahlajani
                        Aug 5, 2021
                        Complaint marked as Resolved 
                        Infrastructure Development Finance Company [IDFC] customer support has been notified about the posted complaint.
                        Hi Satish,

                        The interest warrant was returned to Karvy and the same has been sent for revalidation to ICICI Bank. We are continuously following up to get this done on priority. We appreciate your patience in this matter.

                        Regards,
                        IDFC Team
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                          M
                          madhusmita12
                          from Bengaluru, Karnataka
                          May 25, 2016
                          Resolved
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                          Resolved

                          Address: Chennai, Tamil Nadu

                          DEAR SIR,
                          PLEASE KINDLY RESPONSE MY MAIL.I have already submitted my original bond (Folio No IDB0141564) with all documents&your ofc received my all document in date 29 now one month already gone but no response in your side.

                          1. Dispatched Mode (courier/Post) : FLYING COURIER
                          2. Dispatch reference C.NO:[protected]
                          3.DATE:26/04/16
                          4. Which address the documents are dispatched

                          Registered office:
                          KRM Tower, 8th floor, no.1, harrington road, chetpet, chennai-600031

                          THANKS
                          MADHUSMITA DASH
                          Aug 5, 2021
                          Complaint marked as Resolved 
                          Infrastructure Development Finance Company [IDFC] customer support has been notified about the posted complaint.
                          Hi Madhusmita,

                          We have received your documents on 9th of May'16 and is been sent to Karvy for redemption.

                          The payment will be processed by the 1st week of June'16.

                          Regards,
                          IDFC Team
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                            R
                            radha2610
                            from Delhi, Delhi
                            May 7, 2016
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                            Address: Mumbai City, Maharashtra, 243001
                            Website: www.idfc.com

                            I invested rs. 20000/- (Rs. Twenty thousand only) in idfc limited – infra bond tranche 2 vide application no idb0360116 in february 2011. The same was opted for buy back in year 2015 and the same was confirmed by the investee that the documents have been received for buy back on 25.06.2015 and informed that the amount will be released on 22.02.2016.

                            However sir, the maturity amount was not released and again informed that as per guidelines the funds will be released in last week of march 2016 through mail dated 26.02.2016. However sir, the amount was not still released and the investee again informed me that amount will be credited on 06th april 2016 through mail dated 31.03.2016. But regret to note that i have not received amount till date and investee are not replying my mail and phones.

                            I called in investee’s office on 08.04.2016 regarding maturity amount and their executives raised a compliant no 1524260 in respect of non receipt of maturity amount, but till date the compliant is also not resolved.

                            Sir, i humbly request you to make process maturity amount of my bonds and remit the amount of maturity along with interest till date of payment from due date
                            Infrastructure Development Finance Company [IDFC] customer support has been notified about the posted complaint.
                            Hi Radha,

                            We regret the inconvenience caused. We have shared your concern with our team and will provide an update at the earliest.

                            Regards,
                            IDFC Team
                            Please submit the date by which the issue will be resolved.
                            Hi Radha,

                            The payment will be made in a day or two. For future queries or concerns please feel free to contact us on[protected].

                            Regards,
                            IDFC Team
                            Please provide the details of payment like as Cheque/ DD/ NEFT No, amount of maturity, amount of interest and date of payment with despatch no
                            As you informed me on 09.05.2016 that the payment will be made in a day or two but regret to note that on date i.e. 11.05.2016 i have not received the payment and asked you to confirm that the payment has been released and submit full detail of payment.

                            Please reply to the mail.
                            Hi Radha,

                            The payment has been processed through NECS. Request you to please check with your bank and confirm. For future queries or concerns please feel free to contact us on[protected].

                            Regards,
                            IDFC Team
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                              A
                              ajcpandey
                              Apr 27, 2016
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                              Non receipt of duplicate bond
                              I have sent all the documents viz pan copy, indemnity bond, account statement, bond allotment advice etc by speed post on 26.03.2016 which was delivered to karvy computer share, hyderabad-32 on 28.03.2016. But till date i have not received the duplicate bond.

                              Details

                              Name ajay chandra pandey
                              Idfc infra bond tranche i allotted on 12.11.2010
                              Certificate no 417538
                              Distinctive no[protected].

                              Please look into the matter
                              Email [protected]@gmail.com
                              My pan no is aetpp3267p
                              Beneficiary account no is ida0417538
                              Application no 51734435.
                              Now i hope you will be able to respond.
                              Infrastructure Development Finance Company [IDFC] customer support has been notified about the posted complaint.
                              Hi Ajay,

                              We regret the inconvenience caused. We would require the Registered Folio No or your PAN details in order to check the status of your bond.

                              Regards,
                              IDFC Team
                              Hi Ajay,

                              We regret the inconvenience caused to you. We have shared your concern with our team and will provide an update at the earliest.

                              Regards,
                              IDFC Team
                              Hi Ajay,

                              Please note that our team is arranging to dispatch the duplicate bond as soon as possible. For future queries or concerns please feel free to contact us on[protected].

                              Regards,
                              IDFC Team
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                                M
                                mamta goel
                                from Dehra Dun, Uttarakhand
                                Apr 19, 2016
                                Resolved
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                                Resolved

                                To,
                                The managing director & ceo
                                Infrastructure development fiance company limited
                                Naman chambers c-32, g-block-kurla complex
                                Bandra (East), mumbai-400051
                                D/sir,

                                I have purchased idfc long infrasructure bonds tranche-3, which is registered 0004664 isin: ine043d07427, idc0004664 for rupees 20, 000.00 the number of bonds is four and distinctive number: [protected]-[protected]. I desired to return the bonds and in order to above the karvy computershare had falsely intimated me through letter no kcpl/ris/idfc bonds/sebi/2016 dated 4 april 2016 that an interest for rs 1650/-including buyback amount for rs20.000/has been paid to me on 31.03.2016. But the same has not been paid to me because i had a complaint to sebi at earlier time so now they are playing cleaver game against me, one person in their organization having mobile number [protected] is continuously misguiding me about the true facts and diverting my calls to other persons with a view to waste my time and to harass me
                                Kindly provide me the above amount with penal interest up to the date of actual payment on these bonds and take action against the persons responsible for that. Kindly intimate also the action taken against them.
                                Thanking you..
                                Date:[protected].
                                Your’s faithfully

                                Arun kumar goel
                                2, mahadev vihar
                                G.M.S road
                                Post office maazra
                                Dehradun
                                Uttrakhand
                                248002
                                Tel. [protected]

                                Copy to registered office infrastructure development finance company limited
                                Krm towar, 8th floor, no.1, harrington road, chetpet chennai-600031
                                Copy to the securities and exchange board of india plot no.C4-a, 'g' block, bandra kurla complex, bandra (East), mumbai 400051 for taking action against the fraud company and their responsible persons to grant me the above amount with penal interest up to the date of actual payment on these bonds and take action against the persons responsible for that. Kindly intimate also the action taken against them in reference sebip/tn15/0000442/1.
                                E-mail : [protected]@sebi.Gov.In
                                Arun kumar goel

                                [protected]@idfc.com
                                Aug 5, 2021
                                Complaint marked as Resolved 
                                Infrastructure Development Finance Company [IDFC] customer support has been notified about the posted complaint.
                                Reply to false information about refund of original money

                                Hi Arun,

                                We are sorry to know this and will make every effort to assist you. We have shared your concern with our team and will provide an update at the earliest.

                                Regards,
                                IDFC Team
                                Hi Arun,

                                The redemption amount was credited in your account on 31st March 2016. For future queries or concerns please feel free to contact us on[protected].

                                Regards,
                                IDFC Team
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                                  N
                                  Nitesh Kasana1
                                  Apr 11, 2016
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                                  Address: New Delhi, Delhi, 110078
                                  Website: www.idfc.com

                                  Please find attached the files of the idfc long term bond- trance 2 .

                                  The buy back date of the payment was 16th feb, but till date there was no payment remitted. I would like to confirm with the idfc steam about the bond status. My details are mentioned below:

                                  Four bonds 5000/- each in the name of ajit singh no [protected] to 427787
                                  Registered folio no idbo212276
                                  Isin ine043d07385
                                  Series 2
                                  Buy back date 22.2.16
                                  Certificate no 212276
                                  Add: dda mig flat no-30, sector 18-b, pink apartments, dwarka, 110078


                                  Contact details: ajit singh
                                  Ph: +91-[protected]
                                  Email: [protected]@gmail.com
                                  +3 photos
                                  Infrastructure Development Finance Company [IDFC] customer support has been notified about the posted complaint.
                                  Hi Nitesh,

                                  We regret the inconvenience caused. We have shared your concern with our team and will provide an
                                  update at the earliest.

                                  Regards,
                                  IDFC Team
                                  Hi Nitesh,

                                  Please submit the below listed documents:

                                  · Original bond certificate (affix revenue stamp on the reverse side & sign)
                                  · Cancelled cheque
                                  · Self-attested pan card copy

                                  Kindly send the above listed documents at our corporate office in Mumbai or at Karvy office in Hyderabad by 13th May 2016.

                                  Mr.Ketan Kulkarni/Mr.Harikumar Iyer
                                  IDFC Limited, Naman Chamber,
                                  C-32, G Block, Bandra Kurla Complex,
                                  Bandra (E), Mumbai 400 051

                                  Karvy Computershare Pvt. Ltd.
                                  (Unit: IDFC Bank)
                                  Karvy Selenium Tower B, Plot 31-32,
                                  Gachibowli, Financial District, Nanakramguda, Hyderabad – 500 032

                                  In case the documents are already sent, request you to share the dispatch details.

                                  Regards,
                                  IDFC Team
                                  I have 4 bonds of idfc l t infrastructure bonds[protected] tranche 2 (find attachment)bearing folio no. Ide0001756 and certificate no. 1756. Till date i have not received any interest and maturity amount. Please arrange to send pending interest alongwith maturity amount as early as possible. If already send, please let me know the details.
                                  Regards,
                                  asit karar
                                  gopal.[protected]@rediffmail.Com

                                  Non-received payment of idfc long term infra bond - Comment #2764524 - Image #0
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                                    G
                                    G. Gupta
                                    from Etawah, Uttar Pradesh
                                    Apr 9, 2016
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                                    Address: 110051

                                    Folio no IDB 0346016
                                    I am holding 4 IDFC Infra bond trench2 maturing in Feb 2016. The original bonds submitted in January 2016 . Karvy has confirmed receipt of papers and advised that payment will be received by me in the last week of March2016. But till date neither I have received the buy back amount nor any reply though I have sent various reminders by mail aswell as over phone. I am a senior citizen, need the money urgently for medical treatment.
                                    Regards
                                    Gauri Shanker Gupta
                                    Infrastructure Development Finance Company [IDFC] customer support has been notified about the posted complaint.
                                    Hi Gauri,

                                    We regret the inconvenience caused. We have noted the details of your complaint and it has been forwarded to the concerned team. They will get in touch with you at the earliest.

                                    Regards,
                                    IDFC Team
                                    Hi Gauri,

                                    Request you to please confirm the dispatch details of your documents in order to track the same.

                                    Regards,
                                    IDFC Team
                                    I purchase idfc bond pl. pay y hoe adress is sajay.atai
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                                      A
                                      Atulsk06
                                      from Delhi, Delhi
                                      Apr 6, 2016
                                      Resolved
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                                      Resolved

                                      Address: 394210

                                      Dear sir,

                                      I have sent all the documents through registered post idfc -infr bond -2, along with the cancelled cheque which was received by your office on 06/03/16 (Confirmation mail) bond details : registered folio no.: idb0255388 but till date the amount is not credited in my account. And also not replied my e-mail. I have very bad experience about idfc. Please let me know when i'll get amount in my account.

                                      Thanks and regards,
                                      Atul
                                      Aug 5, 2021
                                      Complaint marked as Resolved 
                                      Infrastructure Development Finance Company [IDFC] customer support has been notified about the posted complaint.
                                      Hi Atul,

                                      We regret for the inconvenience. Our team will get in touch with you.

                                      Regards,
                                      IDFC Team
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                                        K
                                        kishan r sharma
                                        from Ahmedabad, Gujarat
                                        Mar 29, 2016
                                        Resolved
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                                        Resolved

                                        Address: Mehsana, Gujarat, 384002

                                        I have two idfc infra bond tranche 2 folio no -idb0366156 and idb0366204 &10000+10000 on dated -21/02/2011 & buyback date -22/02/2016 please guide me i have return my payment.What i do received payments?
                                        1.Kishan kumar
                                        2.Kishan rughnath sharma
                                        Thanks i have bought four idbi infrastructure bond tranche_2 in karvy computer sarvice arn 0018 at mehsana his say you your bond to chennai ho.
                                        +2 photos
                                        Aug 6, 2021
                                        Complaint marked as Resolved 
                                        Infrastructure Development Finance Company [IDFC] customer support has been notified about the posted complaint.
                                        Hi Kishan r sharma,

                                        In order to process the buyback amount, please submit the documents listed as under and send them to the below mentioned address.

                                        Documents to be submitted are:

                                        • Original bond certificate (affix revenue stamp on the reverse side & sign)
                                        • Cancelled cheque
                                        • Self-attested pan card copy

                                        The documents may be sent to the below mentioned address–

                                        Mr. Ketan Kulkarni
                                        IDFC Limited, Naman Chamber,
                                        C-32, G Block, Bandra Kurla Complex,
                                        Bandra (E), Mumbai 400 051

                                        The documents should reach the above address by April 12, 2016.

                                        Regards,
                                        IDFC Team
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